Senior Application Engineer

OpsWerks; Mandaluyong; On-site; PHP 892,800 - 1,116,000; Full time

Job summary

A technology solutions provider is seeking an experienced professional to serve as a Subject Matter Expert for hybrid cloud applications. Responsibilities include leading incident management, ensuring system performance, and driving operational improvements. Candidates need a Bachelor's degree and at least 5 years of experience in critical systems support, with strong skills in Linux administration and automation tools. This role is crucial for maintaining high-availability production systems in a collaborative DevOps environment.

Qualifications

• Minimum 5 years of experience supporting critical, high-availability production systems.
• Proven success in cross-functional collaboration within modern DevOps environments.
• Experience supporting and maintaining PaaS environments and scalable, resilient architectures.

Responsibilities

• Serve as Subject Matter Expert (SME) for distributed applications on hybrid cloud platforms.
• Lead incident management and troubleshooting.
• Proactively monitor, troubleshoot, and optimize application performance.

Skills

Linux Administration & Troubleshooting

Distributed Applications

Logging & Monitoring

Version Control

Automation using Bash/Python

Education

Bachelor’s degree in Information Technology, Engineering, or a related technical field

Tools

RHEL

CentOS

Ubuntu

Microservices

Splunk

Grafana

Prometheus

Git

GitHub

GitLab

Job description

Responsibilities

• Serve as Subject Matter Expert (SME) for distributed applications on hybrid cloud platforms, documenting best practices and providing guidance to peers.
• Champion continuous operational improvements informed by metrics analysis and customer feedback.
• Lead incident management, troubleshooting, response coordination, and conduct comprehensive post‑incident reviews.
• Clearly communicate complex technical issues to development teams, document root causes, and collaborate internally to create robust solutions.
• Manage, deploy, and maintain enterprise applications and cloud‑based systems using secure, scalable, and reliable frameworks.
• Proactively monitor, troubleshoot, and optimize the health, performance, and reliability of applications and platforms.
• Perform detailed log analysis and utilize stack traces to debug and resolve issues reported by partners and end‑users.
• Develop comprehensive documentation covering operational procedures, system configurations, and environment setups.
• Continuously identify and implement automation opportunities to reduce manual tasks and operational overhead.
• Train junior engineers in different subjects of expertise.
• Participate in a 24x7 shifting rotation.

Your Qualifications

• Bachelor’s degree in Information Technology, Engineering, or a related technical field.
• Minimum 5 years of experience supporting critical, high‑availability production systems with a focus on automation, reliability, and operational excellence.
• At least 5+ years of hands‑on experience in at least 1–2 tools per domain:
• Linux Administration & Troubleshooting: RHEL, CentOS, Ubuntu, or similar Unix-based OS.
• Distributed Applications: Microservices architecture and distributed application support.
• Logging & Monitoring: Splunk, Grafana, Prometheus.
• Version Control: Git, GitHub, GitLab.

Plus points if you have:

• Certifications such as CKA, CKAD, or cloud certifications (AWS, Azure, GCP).
• Experience supporting and maintaining PaaS environments, CDNs, Messaging Queues, API Gateways, and Proxies in scalable, resilient architectures.
• Proven success in cross‑functional collaboration within modern DevOps environments.
• Ability to drive operational efficiency through automation, using Bash, Python, or similar scripting languages.