Japanese Application Support Engineer

Accenture PLC; Quezon City; In loco; PHP 500.000 - 800.000; Tempo pieno

Descrizione del lavoro

Accenture PLC in Manila requires an Application Support Engineer focused on functional test planning and issue resolution across critical business systems. The role demands proactive investigation, SME-level independence, and collaboration with development and operations teams to ensure reliable software releases.

Applicants should have at least 2 years of experience in functional test planning, strong analytical skills, and familiarity with defect tracking tools; Japanese language experience is

Competenze

• Minimum 2 years of experience in Functional Test Planning.
• Strong analytical skills to identify root causes of system issues.
• Ability to design and execute comprehensive test plans.
• Experience coordinating with development and operations teams.
• Familiarity with software testing methodologies and defect tracking tools.
• Experience with Japanese language is a plus.

Mansioni

• Expected to perform independently and become an SME.
• Active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather information and resolve system issues efficiently.
• Document findings and solutions clearly to support knowledge sharing within the team.
• Continuously update technical knowledge to stay current with evolving system components and technologies.

Conoscenze

Functional Test Planning

Japanese language

Analytical skills

Test design & execution

Cross-functional collaboration

Testing methodologies

Strumenti

Defect tracking tools

Descrizione del lavoro

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Summary: As an Application Support Engineer, a typical day involves investigating and diagnosing issues across various critical business systems to ensure smooth and uninterrupted operations. This role requires a proactive approach to identifying problems and collaborating with different teams to implement effective solutions. The position demands continuous monitoring and support to maintain system reliability and performance, contributing to the overall success of business processes.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather information and resolve system issues efficiently.
• Document findings and solutions clearly to support knowledge sharing within the team.
• Continuously update technical knowledge to stay current with evolving system components and technologies.

Professional & Technical Skills

• Required Skill: Expert proficiency in Functional Test Planning.
• Additional Good To Have Skills: Experience with Japanese Language.
• Strong analytical skills to identify root causes of system issues and recommend appropriate fixes.
• Ability to design and execute comprehensive test plans to validate system functionality.
• Experience in coordinating with development and operations teams to ensure quality and stability of software releases.
• Familiarity with software testing methodologies and defect tracking tools.

Additional Information

• The candidate should have minimum 2 years of experience in Functional Test Planning.
• This position is based at our Manila office.
• Minimum 2 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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