Japanese Native Bilingual (Manila)

8002 Accenture Inc Company; Taguig; On-site; PHP 279,000 - 469,000; Full time

Job summary

Accenture is recruiting for a back-office support role in Manila, Philippines. You will update and maintain systems, enter data, file documents, and respond to information requests in a fast-paced environment.

The position emphasizes accurate data entry, attention to detail, and the ability to follow templates and procedures. A 3–6 month training period is planned, with potential relocation to Manila for the role.

Qualifications

• Nihongo reading/writing/speaking skills is a must.
• MS Windows PC skills is also a must.
• Effective written and oral English communication skills

Responsibilities

• Update and maintain various systems/tools per standard process documentation which may include:
• Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
• Audit own data entry for accuracy and make required corrections
• Conduct data verification
• Respond to various requests for information, as needed. Escalate to supervisor as appropriate.
• File, archive and retrieve documents (paper-based and electronic) using filing standards
• Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar, and punctuation.
• Respond to information requests by searching, summarizing research results, and compiling in requested format
• May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
• Follow established policies, procedures, and methods
• May serve as technical and functional resource or super users to other team members
• Participate in process improvement initiatives or special projects as assigned
• Meet established goals and objectives
• Become a subject matter expert for complex processes
• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis.
• Willing to work and relocate here in Manila, Philippines #LI-PH

Skills

Nihongo proficiency

English communication

Tools

MS Windows

MS Outlook

MS Teams

Job description

• Update and maintain various systems/tools per standard process documentation which may include:
• Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
• Audit own data entry for accuracy and make required corrections
• Conduct data verification
• Respond to various requests for information, as needed. Escalate to supervisor as appropriate.
• File, archive and retrieve documents (paper-based and electronic) using filing standards
• Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar, and punctuation.
• Respond to information requests by searching, summarizing research results, and compiling in requested format
• May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
• Follow established policies, procedures, and methods
• May serve as technical and functional resource or super users to other team members
• Participate in process improvement initiatives or special projects as assigned
• Meet established goals and objectives
• Become a subject matter expert for complex processes
• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis.
• Native only. Prefers if resource has N1 JLPT or JNAT certification (CERTIFICATION must be provided)
• Nihongo reading/writing/speaking skills is a must.
• MS Windows PC skills is also a must.
• Effective written and oral English communication skills
• Accenture will provide PC with MS Windows OS. Resources are expected to send/respond to emails in MS Outlook, attend teleconference calls using MS Teams, take screenshots and copy & paste screen sections to electronic documents, etc.
• Resources must be trainable and with high learnability.
• Resources should have professionalism like reporting/leaving work on time, speedy/accurate/quality execution of assigned tasks, having attention to details, ability to do self-checking, ability to follow desktop procedures (DTP) and seek advice from immediate supervisor in case of any DTP deviations encountered etc.
• Resources will need to undergo a minimum of 3 to 6 months training.
• Willing to work and relocate here in Manila, Philippines #LI-PH

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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