IT Technical Support

Dellagroup Corporation; Cavite City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Parking Space

Job summary

A leading technology services provider in Cavite City is seeking an IT Technical Support professional. In this on-site role, you will maintain computer systems, troubleshoot hardware and software issues, and assist users with technical concerns to ensure smooth daily operations. The ideal candidate has 1-3 years of experience and a degree in Information Technology or Computer Science. Additional skills include problem-solving, communication, and familiarity with operating systems such as Windows, macOS, or Linux.

Qualifications

• 1-3 years of experience in IT support.
• Familiarity with operating systems like Windows, macOS, or Linux.

Responsibilities

• Provide technical support for desktops, laptops, printers, and mobile devices.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and update operating systems and applications.
• Respond to help desk requests (in person, phone, or ticketing system).
• Set up user accounts, email, and access permissions.

Skills

Basic knowledge of computer hardware

Basic knowledge of software

Basic knowledge of networking

Problem-solving skills

Good communication skills

Ability to work under pressure

Attention to detail

Organization

Education

Degree or diploma in Information Technology

Degree or diploma in Computer Science

Job description

On-site - Cavite 1-3 Yrs Exp Bachelor Full-time

IT Technical Support

The IT Technical Support is responsible for maintaining computer systems, troubleshooting hardware and software issues, and assisting users with technical concerns to ensure smooth daily operations.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, and mobile devices
• Troubleshoot hardware, software, and network issues
• Install, configure, and update operating systems and applications
• Respond to help desk requests (in person, phone, or ticketing system)
• Set up user accounts, email, and access permissions
• Maintain IT equipment and perform regular system checks
• Assist with network setup and basic server maintenance
• Document issues, solutions, and procedures
• Ensure data security and follow company IT policies

Required Skills & Qualifications

• Basic knowledge of computer hardware, software, and networking
• Familiarity with operating systems like Windows, macOS, or Linux
• Problem‑solving and analytical thinking skills
• Good communication skills (explaining tech in simple terms)
• Ability to work under pressure and manage multiple requests
• Attention to detail and organization

Preferred Qualifications

• Degree or diploma in Information Technology, Computer Science, or related field
• Experience with help desk or IT support roles
• Knowledge of remote support tools and ticketing systems

Benefits

Parking Space