Technical Support Representative

Microprint Systems Inc.; Quezon City; On-site; PHP 200,000 - 360,000; Full time

Benefits offered by this job

Professional Development

Job summary

Microprint Systems Inc. in Quezon City is seeking an IT Technician with 2+ years of experience to maintain and support our computer networks and systems.

You will install hardware and software, troubleshoot issues, and ensure security and backups while collaborating with other departments. A degree in computer science or related field is required; relevant certifications are a plus.

Qualifications

• Bachelor's degree in computer science or related field.
• 2+ years of experience in computer networks and systems maintenance.
• A+, Linux+, or Cisco CCNA certification is advantageous.
• Excellent written and verbal communication skills.
• Proficient in database programming and software installation.
• Knowledge in large format printing is an advantage.

Responsibilities

• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.
• Conducting daily backup operations.
• Managing technical documentation.

Skills

Troubleshooting

Customer support

Interpersonal skills

Problem-solving

Documentation skills

Education

Bachelor's degree in computer science or related field

A+

Linux

Cisco CCNA

Tools

Antivirus software

Linux

Cisco CCNA

SQL / Database programming

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Government Mandated Benefits

Professional Development

Professional Development

We are looking for technically skilled candidates with good

problem-solving ability for the position of IT technician. The duties of an IT

technician include being a reference point for all IT related queries at the

user level, responding to user needs in a timely manner and ensuring the

optimal running of all systems, among other technical duties.

IT technicians are expected to display good interpersonal

skills as they will interact with colleagues from various departments and

executive levels. They are required to listen to their technical needs,

understand their problems, and implement solutions to them.

• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.
• Conducting daily backup operations.
• Managing technical documentation.
• Bachelor's degree in computer science or related field.
• 2+ years of experience in computer networks and systems maintenance.
• A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Proficient in database programming and software installation.
• Good problem-solving skills.
• Knowledge in large format printing is an advantage

IT Asset Management IT Infrastracture System Administration System Analysis System Monitoring System Backup and Recovery Server Operation

Preview

Microprint HRD

HR Officer Microprint Systems Inc.

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