A human resource service provider in Quezon City is looking for an IT Support Specialist. You will provide technical assistance for hardware and software issues, troubleshoot, and resolve technical problems. A Bachelor's degree in IT or related field is required. The role is office-based with some on-site visits, and offers allowance for eligible candidates. Strong problem-solving and communication skills are essential.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proficient in system monitoring and administration.
Strong problem-solving abilities and team player.
Responsibilities
Provide technical assistance for hardware and software issues.
Troubleshoot and resolve technical problems.
Install and configure computer systems and applications.
Skills
System monitoring
Troubleshooting
Communication skills
Education
Bachelor's degree in Information Technology or related field
Job description
Provide technical assistance and support for incoming queries and issues related to hardware and software.
Troubleshoot and resolve technical problems, ensuring minimal downtime for users.
Install and configure computer systems and applications.
Maintain records of user inquiries and technical issues.
Assist in training users on new technologies and software updates.
Educational Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience Level: Less than 1 year of relevant experience in IT support roles.
Skills and Competencies: Proficient in system monitoring and administration; troubleshooting skills are essential.
Working Conditions: Primarily office-based with occasional on-site visits; may require after-hours support.
Qualities and Traits: Strong problem-solving abilities, excellent communication skills, and a team player.