IT Technical Support

Safestep Philippines; Bulacan; On-site; Full time

Benefits offered by this job

Performance Bonus

Incentives

Employee Discount

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A technology solutions company based in Bulacan is seeking an IT Support Technician to assist in the administration of IT systems, install hardware and software, and maintain various computer systems and equipment. The ideal candidate must possess a Bachelor's degree in Computer Science or Information Technology, demonstrate effective communication skills, and manage time efficiently. This full-time on-site role offers performance bonuses and government-mandated benefits, contributing to a supportive work environment.

Qualifications

• Can work with minimal supervision.
• Ability to manage time effectively.
• Quick learner, detail-oriented, and able to multitask.
• Ability to work well under pressure.
• Preferably a resident of Meycauayan or Marilao, Bulacan, or nearby areas.

Responsibilities

• Assist IT Manager in day-to-day administration of IT systems.
• Install and configure computer hardware and applications.
• Check and repair computers, diagnose faults.
• Install new network lines and manage computer systems.
• Ensure all computers have updated virus protection.
• Utilize and maintain various output devices.
• Set up computer systems for TOPS and BUSA branches.
• Install and maintain the CCTV system.
• Provide support for cashier POS problems.
• Perform other duties assigned by the superior.

Skills

Computer Literate

Communications Skills

Hardware Technical Skills

Education

Bachelor's Degree in Computer Science or Information Technology

Job description

Job Description

On-site - Bulacan 1-3 Yrs Exp Bachelor Full-time

Responsibilities

• Assist IT Manager in day-to-day administration of all IT systems such as STG system, POS, SMS blast, email blast software, and other IT-related projects.
• Install and configure computer hardware, operating systems, and applications. Diagnose and solve hardware/software faults and provide end-user PC support for all supported applications.
• Check and repair computers, replace parts, and install new PC components as required. Perform daily routines such as wellness checks of IT systems.
• Install new network lines for new users. Monitor and maintain computer systems and networks, including wireless network load. Troubleshoot system and network problems such as slow connections.
• Ensure all computers have updated virus protection and remain virus-free.
• Utilize and maintain various output devices such as printers, barcode printers, card printers, scanners, and other computer-related equipment such as CCTV cameras.
• Set up computer systems for all TOPS and BUSA branches. Provide technical expertise for TOPS/BUSA POS problems as needed.
• Install, monitor, and maintain the CCTV system for STG DC and all store branches. Set up and maintain backup systems.
• Set up computer systems (POS) for TOPSHOW, BGS, and other events. Provide support for cashier POS problems.
• Perform other related duties that may be assigned by the immediate superior.

Qualifications

• Candidate must possess at least a Bachelor's/College Degree in Computer Science or Information Technology.
• Can work with minimal supervision.
• Ability to manage time effectively.
• Quick learner, detail-oriented, and able to multitask in a fast-paced environment.
• Ability to work well under pressure.
• Preferably a resident of Meycauayan or Marilao, Bulacan, or nearby areas.

Computer Literate Communications Skills Hardware Technical Skills

Employee Recognition and Rewards

• Performance Bonus, Incentives

Government Mandated Benefits

• Employee Discount
• Maternity & Paternity Leave, Sick Leave, Vacation Leave

Working Location

On-site, Bulacan, Philippines.