IT Technical Support

Solar Philippines; Makati; Hybrid; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Job summary

A leading renewable energy company is looking for an experienced IT Technical Support professional in Makati. The ideal candidate has at least 5 years of experience and strong troubleshooting skills. Responsibilities include installing and configuring computer systems, providing technical assistance, and facilitating customer issue resolution. This is a full-time position in a hybrid work environment.

Qualifications

• At least 5 years of experience as IT Technical Support.
• Flexible and capable of doing field work for IT special projects.
• Willing to report onsite and be assigned to work in Makati City.

Responsibilities

• Facilitates document and tracks customer issues using a ticketing system.
• Installs and configures computer hardware, software, systems, networks, printers, and scanners.
• Monitors and maintains computer systems and networks.

Skills

Troubleshooting

Critical thinking

Technical assistance

Education

Bachelor's degree in Information Technology or equivalent

Job description

Hybrid - Makati 5-10 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

• Facilitates document and track customer issues using a ticketing system to ensure quick resolution.
• Perform the Installation and configuration computer hardware, software, systems, networks, printers and scanners.
• Perform the monitoring and maintaining computer systems and networks.
• Determine the best solution based on the issue and details provided by employees
• Provide technical assistance with computer hardware, printers and software
• Resolve issues of users via phone, in person, or electronically.
• Partake on IT special projects and other activities.
• Graduate of Information Technology or any equivalent bachelor's degree
• With at least 5 years of experience as IT Technical Support
• Must have strong troubleshooting and critical thinking skills
• Flexible and capable of doing field work for IT special projects
• Willing to report onsite and be assigned to work in Makati City

Working Location

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• collects illicit benefits,
• or other illegal situations.

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