IT Technical Support

Digital World services; Makati; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Commission

Performance Bonus

13th Month Pay

Paid Holidays

Job summary

A technology solutions provider in Makati is seeking an IT Specialist to provide on-site technical support. The role includes maintaining computer systems, troubleshooting issues, and collaborating with various departments. The ideal candidate should have a Bachelor’s degree in Computer Science or a related field, alongside proven experience in IT support. Benefits include government-mandated perks as well as performance bonuses.

Qualifications

• Bachelor’s degree or equivalent experience in IT.
• Proven experience as an IT Specialist or similar role.
• Proficiency with Windows operating systems required.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain computer systems and servers.
• Monitor system performance and troubleshoot issues.

Skills

Proficiency with Windows

Strong troubleshooting and problem-solving skills

Excellent communication skills

Knowledge of networking concepts

Familiarity with system and network security practices

Experience with project management tools

Education

Bachelor’s degree in Computer Science or related field

Job description

Overview

On-site - Makati | 1-3 Yrs Exp | Bachelor | Full-time

Job Description

Employee Recognition and Rewards

Compensation: Commission, Performance Bonus

Benefits

Government Mandated Benefits: 13th Month Pay, Paid Holidays

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain computer systems, servers, and other IT infrastructure.
• Monitor system performance and troubleshoot issues to ensure optimal performance.
• Perform regular maintenance, updates, and backups to safeguard data and systems.
• Manage access rights and permissions, ensuring systems security and compliance.
• Collaborate with departments to understand and fulfill their technology needs.
• Stay updated on the latest technology developments and security threats.
• Provide user training and support to ensure efficient use of technology resources.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as an IT Specialist, IT Support Specialist, or in a similar role.
• Proficiency with Windows.
• Knowledge of networking concepts, such as DNS, DHCP, VPNs, and firewalls.
• Familiarity with system and network security practices.
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills, with an ability to explain complex concepts to non-technical users.
• Experience with project management tools and methodologies.

Working Location

Makati (On-site)

Security Notice

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