IT Technical Support

Avasia Information Systems, Inc.; Pasig; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Government Mandated Benefits

Job summary

A technology solutions provider in Metro Manila seeks a Fresh Graduate for a full-time on-site position. You will provide first-line technical support, diagnose issues, and assist with IT equipment installation and maintenance. The ideal candidate has a Bachelor's degree in Information Technology and possesses strong troubleshooting and communication skills. This role offers a great opportunity to start your career in IT.

Qualifications

• 0–2 years of experience (Fresh Graduate).
• Willingness to learn and adapt to new technologies.
• May require occasional on-call support or after-hours work.
• Excellent communication and customer-oriented attitude.

Responsibilities

• Provide first-line technical support to end users.
• Diagnose and resolve problems in a timely manner.
• Assist with installation and maintenance of IT equipment.
• Document all support interactions accurately in the ticketing system.
• Perform routine preventative maintenance and upgrades on IT systems.

Skills

Basic troubleshooting and problem-solving skills

Excellent communication skills

Customer-oriented attitude

Education

Bachelor’s degree in Information Technology or a related field

Job description

On-site - Pasig Fresh Graduate/Student Bachelor Full-time

Job Description

Government Mandated Benefits

• Provide first-line technical support to end users regarding hardware and software issues.
• Diagnose and resolve problems in a timely manner, ensuring minimal disruption to business operations.
• Assist with the installation, configuration, and maintenance of IT equipment and software.
• Document all support interactions accurately in the ticketing system.
• Perform routine preventative maintenance and upgrades on IT systems.

Requirements

• Educational Qualifications: Bachelor’s degree in Information Technology or a related field
• Experience Level: 0–2 years (Fresh Graduate)
• Skills and Competencies: Basic troubleshooting and problem-solving skills
• Qualities and Traits: Excellent communication skills and a customer-oriented attitude
• Responsibilities and Duties: Willingness to learn and adapt to new technologies
• Working Conditions: May require occasional on-call support or after-hours work

Working Location

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