IT Support Specialist - Grow Your IT Career

ISTA Solutions; Makati; Vor Ort; PHP 201.000 - 290.000; Vollzeit

Benefits dieser Stelle

Health insurance with dependents

Attendance bonus

Paid time off

Career growth

Zusammenfassung

ISTA Solutions is seeking an IT Specialist to join our team in Makati/Mandaluyong. You will provide technical support for hardware, software, and network-related issues and help maintain desktops, laptops, printers, and scanners.

The role includes setting up user accounts, basic network troubleshooting, and applying security measures. We offer competitive salary and benefits, health insurance with dependents, night differential, attendance bonus, paid time off, and opportunities for career

Qualifikationen

• IT diploma/certificate or bachelor's degree in IT or related field.
• At least 6 months experience as IT Technician/Help Desk/Associate.
• Fresh grads may apply; BPO experience is an advantage.
• Good verbal and written English skills.

Aufgaben

• Provide technical support for hardware, software, and network-related issues.
• Diagnose and resolve system crashes, slow performance, application errors, and peripheral device issues.
• Install, configure, and maintain desktop computers, laptops, printers, and scanners.
• Install, update, and troubleshoot operating systems and software applications.
• Set up user accounts, email, and network access for new employees.
• Perform basic network troubleshooting including Wi‑Fi, VPN, and LAN connectivity issues.
• Ensure users have access to shared drives, printers, and other network resources.
• Implement security measures such as antivirus software, firewalls, and system updates.
• Assist with data backup and recovery to maintain data integrity.
• Track and manage IT hardware and software inventory and coordinate repairs when needed.
• Document support requests and resolutions in ticketing systems.
• Provide user training, create technical documentation, and elevate complex issues to higher-level IT teams.

Kenntnisse

English proficiency

Ausbildung

IT Diploma or Certificate

Bachelor's degree in IT

Jobbeschreibung

ISTA Solutions is seeking an IT Specialist to join our team in Makati/Mandaluyong. You will provide technical support for hardware, software, and network-related issues and help maintain desktops, laptops, printers, and scanners.

The role includes setting up user accounts, basic network troubleshooting, and applying security measures. We offer competitive salary and benefits, health insurance with dependents, night differential, attendance bonus, paid time off, and opportunities for career