Onsite IT Support Specialist — Growth & Work-Life Balance

ISTA Solutions

Manila

On-site

PHP 279,000 - 446,000

Full time

9 days ago

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Benefits offered by this job

Competitive salary and benefits
Health Insurance with free dependents*
10%-night differential
Attendance Bonus
Paid time off
Convertible to cash leave credits
Performance Appraisal
Work-life balance
Career growth opportunities
Learn new skills

Job summary

ISTA Solutions is seeking an experienced IT Specialist to join our team in Manila. The role focuses on providing technical support for hardware, software, and networks, ensuring smooth daily operations for staff.

You will install and maintain desktops, configure user accounts, and perform basic network troubleshooting. Fresh grads are welcome; BPO experience is a plus, with day, mid, and night shifts available.

Qualifications

  • Education from vocational diploma or bachelor’s degree in CS/IT or equivalent.
  • At least 6 months of experience as an IT Technician / Help Desk / Associate.

Responsibilities

  • Provide technical support for hardware, software, and network issues.
  • Diagnose and resolve system crashes, slow performance, and application errors.
  • Install, configure, and maintain desktops, laptops, printers, and scanners.
  • Set up user accounts, email, and network access for new employees.
  • Perform basic network troubleshooting including Wi‑Fi, VPN, and LAN connectivity.

Skills

IT support
Troubleshooting
English communication

Education

Vocational Diploma / Short Course Certificate
Bachelors/College Degree in CS/IT

Tools

Hardware troubleshooting
Software installation

Job description

ISTA Solutions is seeking an experienced IT Specialist to join our team in Manila. The role focuses on providing technical support for hardware, software, and networks, ensuring smooth daily operations for staff.

You will install and maintain desktops, configure user accounts, and perform basic network troubleshooting. Fresh grads are welcome; BPO experience is a plus, with day, mid, and night shifts available.

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