On-site IT Support Specialist — Pasig

Philippine Vending Corporation; Pasig; On-site; PHP 400,000 - 600,000; Full time

Benefits offered by this job

Health insurance (HMO)

Life Insurance

Job Training

Office Parties

Job summary

A leading local business in the Philippines is looking for an IT Specialist responsible for providing technical support and resolving IT-related issues. The ideal candidate should have 1-3 years of experience in IT support and be proficient in troubleshooting hardware and software problems. This role entails installing and maintaining IT infrastructure and assisting users with system access and issues. Competitive benefits include health insurance and professional development opportunities.

Qualifications

• 1-3 years of experience in IT support, helpdesk, or technical support.

Responsibilities

• Provide first-level IT support to end-users (onsite and remote).
• Troubleshoot hardware, software, printer, and network-related issues.
• Install, configure, and maintain desktops, laptops, and applications.
• Assist users with system access, password resets, and basic account issues.
• Log and track IT incidents and service requests.

Skills

Troubleshooting desktop/laptop hardware and software issues

Windows OS installation and configuration

Basic network troubleshooting (LAN, WiFi)

Printer and peripheral support

Microsoft Office / Microsoft 365 support

Basic knowledge of Active Directory

Education

Bachelor's degree in IT / Computer Science / Computer Engineering or related

Job description

TheIT Specialistis responsible for providing technical support, resolving IT-related issues, and ensuring all IT equipment and systems are functioning properly. The role focuses on maintaining user productivity by delivering fast and efficient IT assistance.

JOB REQUIREMENTS

• Candidate must be aCollege Graduate (BS IT / Computer Science / Computer Engineering or related)
• At least 1–3 years of experiencein IT support, helpdesk, or technical support.
• Knows troubleshooting desktop/laptop hardware and software issues
• Knows Windows OS installation and configuration
• Has a skill in basic network troubleshooting (LAN, WiFi, internet issues)
• Skills in printer and peripheral support
• Skills in Microsoft Office / Microsoft 365 support
• Basic knowledge of Active Directory (user creation, password reset)

JOB RESPONSIBILITIES

• Provide first-level IT support to end-users (onsite and remote)
• Troubleshoot hardware, software, printer, and network-related issues
• Install, configure, and maintain desktops, laptops, and applications
• Assist users with system access, password resets, and basic account issues
• Escalate complex issues to higher-level IT support when needed
• Log and track IT incidents and service requests