IT Support & OpenAir Data Specialist — Hybrid, Night Shift

MicroSourcing; Pasig; Hybrid; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Competitive rewards

Health coverage day one

Dependent coverage

Paid time-off

Group life insurance

Performance bonuses

Collaborative environment

Flexible work arrangements

Career growth

Inclusive culture

Job summary

MicroSourcing is seeking an IT Support Specialist in Ortigas, Pasig City, with a hybrid work setup and night shift. You will set up and maintain projects in OpenAir, ensure data accuracy, support billing processes, and collaborate with Sales, Delivery, Finance, and Operations to keep project information aligned with contracts.

The role requires meticulous data management, strong organizational skills, and adherence to established processes.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to follow established processes.
• Experience with project data management and OpenAir (SuiteProjects Pro) is a plus.

Responsibilities

• Project Setup: Create new projects in OpenAir based on approved contracts and SOWs; enter project details; review contracts; update existing projects.
• Data Quality & Audits: Perform routine audits; identify discrepancies; maintain data quality standards.
• User Administration: Set up new users and permissions; process updates and offboarding.
• Cross-Functional Communication: Coordinate with Sales, Delivery, Finance, HR, and Operations to meet setup requirements.
• General System Support: Assist users with OpenAir questions; maintain SOPs; support special projects.
• Billing Support: Assist with project billing preparation and validation; verify billing data.

Job description

MicroSourcing is seeking an IT Support Specialist in Ortigas, Pasig City, with a hybrid work setup and night shift. You will set up and maintain projects in OpenAir, ensure data accuracy, support billing processes, and collaborate with Sales, Delivery, Finance, and Operations to keep project information aligned with contracts.

The role requires meticulous data management, strong organizational skills, and adherence to established processes.