Operations Specialist – Hybrid Night Shift & Clinic Ops

MicroSourcing; Manila; Hybrid; PHP 446,400 - 781,200; Full time

Benefits offered by this job

Healthcare coverage day one

Dependents coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Opportunities for continuous learning

Inclusive teamwork

Job summary

MicroSourcing is seeking an Operations Specialist for a hybrid role in Eastwood, Quezon City. You will manage data in internal systems, handle attendance communications with partner agencies, and coordinate clinic scheduling to support company growth.

The role requires a Bachelor's in Business or 3–5 years of relevant experience, strong accountability, independence, and proficiency with Outlook, Excel, Word, and Adobe Acrobat.

Qualifications

• Bachelor's degree in Business or related field, or 3–5 years of relevant experience.
• Strong accountability and timely task execution.
• Self-motivated with ability to work independently.
• Proficient with collaborative online tools for remote work.
• Proficient in Outlook, Excel, Word, and Adobe Acrobat.

Responsibilities

• Enter and maintain data in internal systems and processes.
• Communicate attendance to partner agencies and submit invoices.
• Manage staff scheduling and propose clinic dates aligned with growth.
• Respond to operational inquiries during clinic hours, including weekends.
• Collaborate with cross-functional teams to address staffing needs.
• Update SOPs based on customer needs and process improvements.

Skills

Timely execution

Accountability

Independent work

Collaborative online tools

Education

Bachelor's degree in Business or related field

3-5 years relevant work experience

Tools

Microsoft Outlook

Excel

Word

Adobe Acrobat (PDF)

Job description

Discover your 100% YOU with MicroSourcing!

Position: Operations Specialist

Work setup: Hybrid | Night shift

Location: Eastwood, Quezon City

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

• Enter and maintain accurate data within internal communication systems and processes
• Communicate attendance records to partner agencies and submit marked-up invoices
• Manage and facilitate staff scheduling, including availability requests and proposing clinic dates aligned with company growth objectives
• Respond to operational inquiries from clinic staff during clinic hours, including weekends
• Collaborate with cross-functional stakeholders to identify and address clinic staffing needs
• Maintain and update standard operating procedures (SOPs) based on customer needs and opportunities for process improvement
  
  

Requirements

• Bachelor's degree in Business or a related field, or 3–5 years of relevant work experience
• Demonstrates timely and accurate execution of tasks with a high level of accountability
• Self-motivated and capable of working independently with minimal supervision
• Proficient in using collaborative online tools for remote engagement
• Strong working knowledge of Microsoft Outlook, Excel, Word, and Adobe Acrobat (PDF)
  
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply