IT Staff

Yosimite Oriental Supersystems Inc.; Parañaque; On-site; PHP 180,000 - 240,000; Full time

Job summary

Yosimite Oriental Supersystems Inc. is seeking an IT Support / Technician to troubleshoot hardware, software, and network issues, manage support tickets, and assist with setup of equipment.

The role covers system maintenance, security, documentation, and project support, with opportunities to work with vendors and implement IT best practices across the organization.

Qualifications

• Bachelor’s degree in IT/Computer Science preferred.
• Certifications (CompTIA A+, Network+) a plus.
• Experience in IT support or technical role.

Responsibilities

• Troubleshoot and resolve hardware, software, and network issues.
• Manage IT support tickets.
• Assist with setup/configuration of equipment.
• Monitor servers, workstations, and network devices.
• Perform updates, backups, and security checks.
• Ensure system availability and performance.
• Install and update PCs, printers, peripherals, and applications.
• Manage software licenses and compliance.
• Implement IT security measures.
• Monitor threats and respond to incidents.
• Support enforcement of security policies.
• Maintain IT asset records.
• Document procedures and troubleshooting steps.
• Prepare performance and incident reports.
• Assist with upgrades and new implementations.
• Collaborate on IT projects.
• Coordinate with vendors for products/services.

Skills

IT support experience

Troubleshooting

Technical role experience

Education

Bachelor’s degree in IT/Computer Science preferred

Tools

CompTIA A+

Network+

Job description

KEY RESPONSIBILITIES

1.Technical Support

• Troubleshoot and resolve hardware, software, and network issues

• Manage IT support tickets

• Assist with setup/configuration of equipment

2.System & Network Maintenance

• Monitor servers, workstations, and network devices

• Perform updates, backups, and security checks

• Ensure system availability and performance

3.Hardware & Software Management

• Install and update PCs, printers, peripherals, and applications

• Manage software licenses and compliance

4.Security Management

• Implement IT security measures

• Monitor threats and respond to incidents

• Support enforcement of security policies

5.Documentation & Reporting

• Maintain IT asset records

• Document procedures and troubleshooting steps

• Prepare performance and incident reports

6.Project & Vendor Support

• Assist with upgrades and new implementations

• Collaborate on IT projects

• Coordinate with vendors for products/services

Training & Guidance

• Provide user training and manuals

• Support best practices in IT usage

QUALIFICATIONS

• Bachelor’s degree in IT/Computer Science preferred

• Certifications (CompTIA A+, Network+) a plus

• Experience in IT support or technical role