IT Staff

Ocean Transport Group of Companies, Inc.; Cebu City; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Supportive working environment

Exposure to logistics industry

Job summary

Ocean Transport Group of Companies, Inc. in Cebu City is seeking an IT Support professional to provide first-line hardware, software, and network support. You will install and configure computers, manage user accounts, monitor network performance, and assist with CCTV setup as needed.

The role emphasizes strong communication, service orientation, and the ability to multitask in a fast-paced environment. A Bachelor's degree in IT or related field and at least 1 year of relevant experience are

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Experience in IT support, systems administration, or network maintenance preferred.
• Minimum 1 year of relevant work experience.
• Working knowledge of hardware, software, and network troubleshooting.

Responsibilities

• Provide technical support for hardware, software, network, and system issues.
• Install, configure, maintain, and troubleshoot computers, printers, and other IT equipment.
• Set up user accounts, workstations, and access permissions.
• Monitor and maintain network infrastructure, including LAN/WAN and Wi-Fi.
• Perform regular system updates, backups, antivirus checks, and preventive maintenance.
• Maintain accurate records of IT assets, licenses, and service requests.
• Coordinate with external IT vendors and service providers when necessary.
• Provide basic training and technical guidance to users.
• Assist with CCTV installation and monitoring.
• Perform other IT-related tasks as assigned.

Skills

Hardware troubleshooting

Software troubleshooting

Network maintenance

Customer service

Communication skills

Multitasking

Education

Bachelor's degree in IT/CS or related field

Job description

Key Responsibilities:

• Provide technical support for hardware, software, network, and system issues

• Install, configure, maintain, and troubleshoot computers, printers, and other IT equipment

• Set up user accounts, workstations, and access permissions

• Monitor and maintain network infrastructure, including LAN/WAN and Wi-Fi

• Perform regular system updates, backups, antivirus checks, and preventive maintenance

• Maintain accurate records of IT assets, licenses, and service requests

• Coordinate with external IT vendors and service providers when necessary

• Provide basic training and technical guidance to users

• Assist with CCTV installation and monitoring

• Perform other IT-related tasks as assigned

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field

• Experience in IT support, systems administration, or network maintenance preferred

• Minimum 1 year of relevant work experience

• Working knowledge of hardware, software, and network troubleshooting

• Good communication skills and a service-oriented mindset

• Organised, detail-oriented, and able to multitask in a fast-paced environment

What We Offer:

• Competitive compensation package

• Career growth opportunities

• Supportive working environment

• Exposure to the shipping and logistics industry