IT Solutions & Support Administrator

TRUSTERA SOLUTIONS INC; Makati; On-site; PHP 391,000 - 614,000; Full time

Job summary

TRUSTERA SOLUTIONS INC in Makati is seeking an IT Generalist to manage Networking, hardware and software support, IT asset and vendor coordination, and internal IT daily operations. The role includes configuring switches, routers, VPN, DNS, DHCP, VLAN, Windows/Linux workstations, asset tagging, and monitoring workflows using Zapier, Make.com, Power Automate, and Laravel-based tasks.

Candidates should be hands-on with troubleshooting, documentation, and coordinating with external providers to

Qualifications

• Experience in daily technical support and troubleshooting.
• Workstation setup and employee IT support.
• IT ticket and documentation management.
• Coordination with external IT providers.

Responsibilities

• Networking: IP addressing, subnetting, routing; VPN, DNS, DHCP, VLAN; network troubleshooting.
• Hardware & Software Support: hardware troubleshooting, Windows/Linux setup, BIOS/UEFI updates, user accounts.

Skills

IP addressing

Subnetting

Routing

Network troubleshooting

QoS & load balancing

Hardware troubleshooting

Windows/Linux troubleshooting

User account management

Tools

Zapier

Make.com

Power Automate

Laravel queues

Git

Job description

TRUSTERA SOLUTIONS INC in Makati is seeking an IT Generalist to manage Networking, hardware and software support, IT asset and vendor coordination, and internal IT daily operations. The role includes configuring switches, routers, VPN, DNS, DHCP, VLAN, Windows/Linux workstations, asset tagging, and monitoring workflows using Zapier, Make.com, Power Automate, and Laravel-based tasks.

Candidates should be hands-on with troubleshooting, documentation, and coordinating with external providers to