IT Operations Manager

CO Careers; Pampanga; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

CO Careers seeks an experienced IT Operations Manager to lead the organization’s IT infrastructure, systems, and technical support. The role involves managing IT projects, ensuring network security, and minimizing downtime while guiding the IT team to deliver reliable support and implement best practices.

The position requires hands-on leadership, coordinating with leadership and departments to align technology with business goals and drive continuous improvement in IT services across the

Qualifications

• Bachelor’s degree in IT or equivalent experience.
• Experience configuring Fortigate Firewall and managing Windows Server environments.
• Knowledge of Active Directory, DNS, DHCP, WSUS, RDS & Group Policy is preferred.
• Ability to set up and secure local networks and VPNs.
• Experience in security hardening of servers and network devices.

Responsibilities

• Analyze business requirements with stakeholders to design IT solutions.
• Collaborate with department managers to plan network maintenance and growth.
• Direct IT projects from design to deployment of new systems and services.
• Oversee project timelines, upgrades, mitigations, and outages.
• Monitor information systems performance and recommend improvements.
• Develop disaster recovery plans to keep operations functional during crises.
• Create and implement IT policies and best practices.

Skills

Network administration

Fortigate firewall

Windows Server admin

Local network setup

Firewall configuration

Server security hardening

Disaster recovery planning

Education

Bachelor’s degree in IT or related field

Tools

Fortigate Firewall

Job description

Quick Rundown:

We are looking for an experienced and proactive IT Manager to lead and oversee the organization’s IT infrastructure, systems, and technical support operations. This role is responsible for managing IT projects, maintaining network security and performance, and ensuring minimal system downtime. The IT Manager will work closely with leadership and departmental teams to develop technology solutions that support business goals, while also leading the IT team in delivering reliable technical support and implementing best practices across the organization.

Position Title: IT Operations Manager

Work Setup: Onsite

Schedule: Flexible Schedule

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are looking for an experienced and proactive IT Manager to lead and oversee the organization’s IT infrastructure, systems, and technical support operations. This role is responsible for managing IT projects, maintaining network security and performance, and ensuring minimal system downtime. The IT Manager will work closely with leadership and departmental teams to develop technology solutions that support business goals, while also leading the IT team in delivering reliable technical support and implementing best practices across the organization.

What You’ll Do:

• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
• Work closely with departmental managers to determine the maintenance and growth needs of the network
• Directs technological research by studying organization goals, strategies, practices, and user projects
• Lead IT projects, including the design, desktop support, and deployment of new IT systems and services
• Oversees and determines timeframes for major IT projects, including system, updates, upgrades, mitigations, and outages
• Monitor and evaluate the performance of information systems to determine costs, productivity levels and to make recommendations for improving the IT infrastructure
• Responsible for the creation and administration of disaster plans that will keep the company functional in the event of a crisis
• Develop innovative network troubleshooting methods that reduce downtime and lower repair costs
• Develop and implement IT policy and best practice guides for the organization
• Provide directions and manage IT team members that support our employees’ tech concerns 24/7
• Keep downtime to no more than 1-hour per month
• Build operational playbooks in achieving departmental goals and objectives

What We’re Looking For:

• Bachelor’s Degree holder in any IT field, or at least two years of experience in IT management or Network Administration
• Experience in configuring and managing Fortigate Firewall
• Knowledge in Windows Server 2008/R2, 2012/R2 & 2016 Active Directory, DNS, DHCP, WSUS, RDS & Group Policy
• Local Network Setup & Configuration
• Firewall Setup including Routing & VPN
• Server & Firewall Security Hardening
• Hardware Storage including