IT Specialist for Network Infrastructure Group

MicroSourcing; Quezon City; On-site; PHP 500,000 - 800,000; Full time

Job summary

MicroSourcing is seeking an IT Specialist to manage and secure the company’s network infrastructure, ensuring reliable connectivity and performance across multiple sites. You will monitor, troubleshoot, and optimize the network while coordinating with IT and business teams to meet security and compliance standards.

The role requires 4–6 years in network administration, strong English communication, and willingness to work flexible shifts, including holidays, to keep our global networks operating

Qualifications

• 4–6 years of network administration experience.
• Excellent written and verbal communication skills in English.
• Dependability to be at work during assigned shifts.
• Experience documenting procedures.
• Proven experience managing cross-brand network equipment at scale (minimum 2,000 endpoints).
• Shifting schedules and holiday shifts.

Responsibilities

• Manage and maintain network infrastructure for all company endpoints.
• Ensure compliance with ISO and CIS standards.
• Monitor network performance, troubleshoot issues, and implement solutions.
• Implement security measures and best practices to safeguard the network.
• Collaborate with cross‑functional teams to optimize network resources.

Skills

Network administration

Network configuration

Network security

Troubleshooting

Network monitoring

Network design

TCP/IP

Documentation

Automation

Collaboration

Continuous learning

Education

CCNA certification

Tools

Cisco devices

Job description

IT Specialist | Network Infrastructure Group

Reports To: IT Manager/Supervisor | Network Infrastructure Group

Department: Information Technology and Infrastructure and Services Group

Location: Eastwood, Ortigas, Bay Area, BGC, Cebu

Position Purpose: Implements and adheres to the latest IT network practices and standards. The IT Network Administrator aims to create a secure, stable, and high‑performance network environment for the business.

Main Activities and Responsibilities

• Manage and maintain network infrastructure for all company endpoints
• Ensure compliance with ISO and CIS standards
• Monitor network performance, troubleshoot issues, and implement solutions
• Implement security measures and best practices to safeguard the network
• Collaborate with cross‑functional teams to optimize network resources

Health & Safety

• Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a positive work environment
• Complete all necessary training and compliance requirements and pursue professional development opportunities

Core Competencies

• Network configuration: proficiency in configuring and managing routers, switches, firewalls and access points
• Network security: awareness of best practices, firewall management, intrusion detection and prevention, encryption, and protection against threats and attacks
• Troubleshooting and problem resolution: diagnosing and resolving connectivity problems, latency and outages
• Network monitoring: monitoring performance, traffic patterns and device health, responding to alerts and anomalies in real time
• Network design and planning: knowledge of design principles and planning to meet business requirements
• Network protocols: understanding of TCP/IP, DNS, DHCP and VPN protocols
• Documentation and compliance: maintaining detailed documentation of configurations, policies and procedures, ensuring compliance with industry regulations and standards

Key Skills and Capabilities

• Network administration: configuring and managing infrastructure effectively
• Security management: implementing security measures and compliance standards
• Troubleshooting: rapid identification and resolution of network issues
• Network protocols: proficiency in TCP/IP, DNS, DHCP and VPN protocols
• Compliance expertise: adherence to ISO and CIS standards
• Automation: automating routine network tasks for efficiency
• Monitoring and optimization: performance monitoring and resource optimization
• Collaboration: effective teamwork and communication with cross‑functional teams
• Documentation: accurate and up‑to‑date network documentation
• Continuous learning: staying updated on IT and network technologies

Success Factors

• Network reliability: ensuring high reliability and minimizing downtime
• Security compliance: maintaining security in line with ISO and CIS standards
• Effective troubleshooting: swift issue resolution to maintain uninterrupted operations
• Efficient resource management: optimizing resources for peak performance and cost‑effectiveness
• Automation: integrating automation to streamline routine tasks
• Collaborative skills: building strong cross‑functional relationships and effective communication
• Documentation accuracy: keeping thorough and up‑to‑date records for reference and troubleshooting
• Continuous improvement: staying current with emerging technologies for ongoing enhancement
• Incident response: managing and mitigating incidents to minimize impact
• Scalability: preparing infrastructure to scale with business growth
• Time and attendance: no more than 15 minutes tardiness per month, no more than one absence per month, and proactive communication to avoid surprises

Qualifications and Typical Experience

• 4–6 years of network administration experience
• Excellent written and verbal communication skills in English
• Dependability to be at work during assigned shifts and complete work as expected
• Collaboration in a fast‑paced, constantly changing environment, following instructions from supervisors and senior colleagues
• Proven experience managing cross‑brand network equipment at scale (minimum 2,000 endpoints)
• Experience documenting procedures
• A Cisco certification such as CCNA is desirable

Other Position Requirements

• Additional hours may be required based on business demands
• Shifting schedules and holiday shifts