IT Manager

HRTx Inc; Pateros; On-site; PHP 800,000 - 1,100,000; Full time

Job summary

HRTx Inc is hiring an IT Manager to lead the organization’s technology operations, including infrastructure, business applications, vendor relationships, project delivery, and data privacy compliance. This onsite role focuses on ensuring secure, reliable systems that support business operations.

The successful candidate will oversee IT infrastructure, networks, servers, and applications; drive security governance, and collaborate with business units to deliver technology solutions.

Qualifications

• Bachelor's degree in IT/CS/CE or related field.
• 3–5+ years IT management experience, preferably in mall/commercial center operations.
• Solid background in IT infrastructure, networks, servers, and business applications.
• Experience with POS connectivity, server environments, firewalls, and CCTV systems.
• ERP experience required; SAP a plus.
• Vendor management and IT project implementation experience.
• Working knowledge of business systems analysis and process improvement.
• Familiarity with Office 365, Active Directory, and ConnectWise a plus.

Responsibilities

• Manage and secure IT infrastructure, network, and computing resources; ensure uptime and reliability of systems and servers.
• Oversee business application development, maintenance, and enhancements.
• Ensure service requests and technical issues are resolved within SLA targets.
• Handle vendor management: selection, contracts, performance tracking, risk oversight.
• Translate business requirements into technology solutions with stakeholders.
• Lead IT projects from scope through budget and timeline delivery.
• Manage POS connectivity for tenants (server and network support).
• Oversee firewalls, CCTV systems, and network security.
• Drive data privacy initiatives: compliance monitoring, policy rollout, staff training, regulatory reporting.
• Oversee cybersecurity, IT governance, asset management, and documentation of IT policies/standards.

Skills

Leadership

Analytical

Communication

Problem-solving

Mall/commercial center operations

Education

Bachelor's degree in IT/CS/CE

Tools

SAP

ERP

ConnectWise

Office 365

Active Directory

Job description

Location: BGC

Work Setup: Full Onsite

Job Overview

The IT Manager leads the organization's technology operations — infrastructure, business applications, vendor relationships, project delivery, and data privacy compliance — ensuring systems are secure, reliable, and performing well while supporting business operations and regulatory compliance.

Responsibilities

• Manage and secure IT infrastructure, network, and computing resources; ensure uptime and reliability of systems and servers
• Oversee business application development, maintenance, and enhancements
• Ensure service requests and technical issues are resolved within SLA targets
• Handle vendor management: selection, contracts, performance tracking, risk oversight
• Partner with business units to translate requirements into technology solutions
• Lead IT projects from scope through budget and timeline delivery
• Manage POS system connectivity for tenants (server and network support)
• Oversee firewalls, CCTV systems, and network security
• Drive data privacy initiatives: compliance monitoring, policy rollout, staff training, regulatory reporting
• Oversee cybersecurity, IT governance, asset management, and documentation of IT policies/standards

Qualifications

• Bachelor's degree in IT, Computer Science, Computer Engineering, or related field
• 3–5+ years of IT management experience, ideally in mall or commercial center operations
• Solid background in IT infrastructure, networks, servers, and business applications
• Experience with POS connectivity, server environments, firewalls, and CCTV systems
• ERP experience required; SAP a plus
• Background in vendor management and IT project implementation
• Working knowledge of business systems analysis and process improvement
• Familiarity with Office 365, Active Directory, and ConnectWise a plus
• Understanding of cybersecurity, IT governance, backup/recovery, and data privacy compliance
• Strong leadership, analytical, communication, and problem-solving skills