IT Operations & Cloud Support Specialist

Umpisa Inc

San Pablo

On-site

PHP 300,000 - 540,000

Full time

3 days ago
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Job summary

Umpisa Inc. seeks an experienced IT Operation Support professional to help extend APAC IT services. You will contribute to IT projects, help implement cloud infrastructure, and provide user support across the org.

Responsibilities include onboarding new hires, managing first-day orientations, and handling user terminations with documentation governance. The role requires strong endpoints security, AD administration, and Mac support experience, with willingness for shift work in a dynamic tech

Qualifications

  • End Point security and management (must-have)
  • Microsoft/Active Directory administration (must-have)
  • System administration & basic housekeeping (onboarding & offboarding of users)
  • Low-code / no-code or workflow/automation experience would be great
  • Some experience on data migration projects
  • Experience on supporting Mac devices
  • Willing to do shifting schedule

Responsibilities

  • Collaborate on IT projects, including enhancing and implementing cloud infrastructure services.
  • Provide general user support and onboarding for new staff.
  • Lead new employee setups and oversee first-day orientations.
  • Manage user terminations and curate documentation for internal use and user guidance.

Skills

Excellence & Integrity values
Strong communication
Analytical/problem solving
Self-organizing Scrum / scaled agile
Collaborative mindset

Tools

Microsoft Active Directory
Mac device support tooling
Cloud basics
Endpoint security management

Job description

Umpisa Inc. seeks an experienced IT Operation Support professional to help extend APAC IT services. You will contribute to IT projects, help implement cloud infrastructure, and provide user support across the org.

Responsibilities include onboarding new hires, managing first-day orientations, and handling user terminations with documentation governance. The role requires strong endpoints security, AD administration, and Mac support experience, with willingness for shift work in a dynamic tech

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