IT Lead (Makati) | Onsite

TASQ Staffing Solutions; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

5 SL credits

10 VL credits

HMO (Available on Day 1)

Group Life Insurance

Job summary

A staffing solutions company in Makati is seeking an IT Operations Manager to supervise and manage IT operations across stores and the head office. Responsibilities include overseeing the installation and maintenance of hardware and software, providing technical support for retail systems, and ensuring compliance with IT security policies. The ideal candidate should have at least 5 years of experience in a similar role in retail, alongside strong communication skills and a bachelor's degree.

Qualifications

• At least 5 years of experience in a similar role in a local or international retail company.
• Strong knowledge of networking, hardware troubleshooting, and retail systems (POS, ERP).
• Familiarity with IT security protocols and compliance standards.
• Proficient English communication; ability to support expats.

Responsibilities

• Supervise and manage IT operations across stores and head office.
• Oversee installation, configuration, and maintenance of hardware and software.
• Provide technical support for POS systems and inventory management tools.
• Monitor system performance and implement measures to prevent downtime.
• Ensure compliance with IT security policies.

Skills

System uptime management

Technical support for POS systems

Networking knowledge

Hardware troubleshooting

IT security protocols

Above average English communication skills

Education

Bachelor's degree

Job description

Target Start Date: 1st week of February 2026

Shift: Rotating Shift with 2 days off

Work Setup: 100% Onsite (Makati)

Responsibilities

• Supervise and manage IT operations across stores and the head office, ensuring system uptime and reliability.
• Oversee installation, configuration, and maintenance of hardware, software, and network systems.
• Provide technical support for POS systems, inventory management tools, and other retail applications.
• Monitor system performance and implement proactive measures to prevent downtime.
• Ensure compliance with IT security policies and data protection standards.
• Coordinate with global IT teams for system updates, integrations, and troubleshooting. Manage vendor relationships for IT equipment, software licensing, and service agreement.

Requirements

• At least 5 years of experience in a similar role in a local or international retail company
• Strong knowledge of networking, hardware troubleshooting, and retail systems (POS, ERP).
• Familiarity with IT security protocols and compliance standards
• Above average English communication skills as this will also support expats
• Amenable to travel within the Greater Manila Area
• Bachelor's degree

Benefits

• 5 SL credits, 10 VL credits
• HMO (Available on Day 1)
• Group Life Insurance