IT Manager

HRTX; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

HRTX is seeking an IT Manager to lead the organization\'s technology operations, overseeing infrastructure, business applications, vendor relationships, and data privacy compliance to ensure secure, reliable systems that support business operations.

The role emphasizes managing IT infrastructure, networks, servers, governance, and security, while driving project delivery and ensuring regulatory adherence across the enterprise. Onsite work at the mall/commercial center is required.

Qualifications

• Bachelor's degree in IT, CS, or related field.
• 3–5+ years IT management experience, ideally in mall or commercial center operations.
• Strong background in IT infrastructure, networks, servers, and business applications.
• Experience with POS connectivity, server environments, firewalls, and CCTV systems.
• ERP experience required; SAP a plus.
• Vendor management and IT project implementation.
• Knowledge of Office 365, Active Directory, ConnectWise is a plus.
• Understanding of cybersecurity, IT governance, data privacy compliance.
• Strong leadership, analytical, communication, and problem‑solving skills.

Responsibilities

• Manage and secure IT infrastructure, network, and computing resources; ensure uptime and reliability of systems and servers
• Oversee business application development, maintenance, and enhancements
• Ensure service requests and technical issues are resolved within SLA targets
• Handle vendor management: selection, contracts, performance tracking, risk oversight
• Partner with business units to translate requirements into technology solutions
• Lead IT projects from scope through budget and timeline delivery
• Manage POS system connectivity for tenants (server and network support)
• Oversee firewalls, CCTV systems, and network security
• Drive data privacy initiatives: compliance monitoring, policy rollout, staff training, regulatory reporting
• Oversee cybersecurity, IT governance, asset management, and documentation of IT policies/standards

Skills

IT management

Data privacy

Cybersecurity

Networking

POS systems

Vendor management

IT governance

Project management

Active Directory

Office 365

ConnectWise

Education

Bachelor's degree in IT/CS/CE

Tools

SAP

ERP experience

Firewall technologies

CCTV systems

Job description

Location: BGC

Work Setup: Full Onsite

Job Overview

The IT Manager leads the organization's technology operations - infrastructure, business applications, vendor relationships, project delivery, and data privacy compliance - ensuring systems are secure, reliable, and performing well while supporting business operations and regulatory compliance.

Responsibilities

• Manage and secure IT infrastructure, network, and computing resources; ensure uptime and reliability of systems and servers
• Oversee business application development, maintenance, and enhancements
• Ensure service requests and technical issues are resolved within SLA targets
• Handle vendor management: selection, contracts, performance tracking, risk oversight
• Partner with business units to translate requirements into technology solutions
• Lead IT projects from scope through budget and timeline delivery
• Manage POS system connectivity for tenants (server and network support)
• Oversee firewalls, CCTV systems, and network security
• Drive data privacy initiatives: compliance monitoring, policy rollout, staff training, regulatory reporting
• Oversee cybersecurity, IT governance, asset management, and documentation of IT policies/standards

Qualifications

• Bachelor's degree in IT, Computer Science, Computer Engineering, or related field
• 3-5+ years of IT management experience, ideally in mall or commercial center operations
• Solid background in IT infrastructure, networks, servers, and business applications
• Experience with POS connectivity, server environments, firewalls, and CCTV systems
• ERP experience required; SAP a plus
• Background in vendor management and IT project implementation
• Working knowledge of business systems analysis and process improvement
• Familiarity with Office 365, Active Directory, and ConnectWise a plus
• Understanding of cybersecurity, IT governance, backup/recovery, and data privacy compliance
• Strong leadership, analytical, communication, and problem-solving skills