IT Team Leader (Onsite, Bulacan)

Kwanii

Bulacan

On-site

PHP 253,890 - 304,110

Full time

14 days+

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Benefits offered by this job

13th Month pay

Paid time off (PTO)

Maternity or Paternity leave

HMO upon regularization

Life insurance upon regularization

MediCash

Rice, clothing, laundry, and meal allowance

Achievement Allowances

Birthday Treats

Company Events and Treats

Online trainings/Webinars

Career advancement opportunities

Job summary

Kwanii is looking for an experienced IT Team Leader in Bulacan to oversee their onsite IT team. The successful candidate will manage IT operations, ensuring system reliability and effective project implementation. A Bachelor's degree in IT or a related field and a minimum of three years in IT with at least one year in a leadership role are required. Perks include HMO, paid time off, and career advancement opportunities. The position is full-time with day shifts, and a salary starting at PHP 25,000.

Qualifications

Minimum of 3 years of IT experience with at least 1 year in a supervisory or team lead role.
Hands-on experience with remote support tools, strong technical knowledge in networking technologies.
Willingness to provide on-call support as needed.

Responsibilities

Lead and mentor the onsite IT support team.
Plan and implement IT projects aligned with business goals.
Oversee hardware/software maintenance and upgrades.
Troubleshoot escalated issues and manage network equipment.
Ensure compliance with IT security protocols.

Skills

Leadership skills

Technical knowledge in LAN/WAN

iOS and Windows configuration

Communication skills

Data privacy knowledge

Education

Bachelor’s degree in IT, Computer Science, Engineering, or a related field

Tools

AnyDesk

Microsoft 365

Cisco equipment

Job description

IT Team Leader

We are looking for an experienced and hands‑on IT Team Leader to oversee and guide our onsite IT team in Bulacan. The ideal candidate will have a solid background in IT operations, strong leadership skills, and a proactive approach to problem‑solving. This role requires a balance of technical expertise and people management, ensuring smooth IT support, project implementation, and system reliability.

Responsibilities

Lead and mentor the onsite IT support team, ensuring timely and effective resolution of technical issues
Plan, coordinate, and implement IT projects aligned with business goals
Oversee hardware/software maintenance, upgrades, and system configurations
Troubleshoot escalated issues related to LAN/WAN, iOS/Windows systems, printers, and other network equipment
Manage and maintain network equipment including Cisco and Meraki devices
Coordinate with other departments and vendors for IT‑related needs
Monitor and enforce IT security protocols, ensuring data privacy and compliance
Develop and improve helpdesk processes and reporting systems
Create documentation for systems, configurations, and internal policies
Stay updated on emerging technologies and recommend improvements

Desirable Skills and Experience

Must‑haves

Bachelor’s degree in IT, Computer Science, Engineering, or a related field
Minimum of 3 years of IT experience with at least 1 year in a supervisory or team lead role
Strong technical knowledge in:
- LAN and WAN setup and troubleshooting
- iOS and Windows configuration
- Microsoft 365, Windows Server, and networking technologies
- Printer and hardware maintenance
Hands‑on experience with remote support tools like AnyDesk
Strong communication and leadership skills, with the ability to coach and motivate a team
Working knowledge of data privacy laws and cybersecurity best practices
Willingness to work on shifting schedules and provide on‑call support as needed
Must have a valid driver’s license and motorcycle for occasional off‑site support