IT Fulfillment Specialist: Endpoints & Deployment

Sagility Philippines B.V Branch; Pavia; On-site; PHP 200,000 - 320,000; Full time

Job summary

Sagility Philippines B.V Branch is seeking an IT Fulfillment Officer in Iloilo, Philippines, at Cybergate, Pavia. The role focuses on ensuring IT endpoints are available and well-managed to support daily operations, with emphasis on asset management, SLA adherence, and cross-team collaboration.

The position involves coordinating with Operations, WFM, Procurement, and Finance to address equipment needs and to guide IT Fulfillment staff, ensuring SOP adherence and effective service delivery in a

Qualifications

• Manages IT endpoints and assets to support daily business operations.
• Maintains compliance with SLAs and SOPs.
• Coordinates with multiple teams on equipment requirements.

Responsibilities

• Ensure availability and readiness of IT endpoints to support daily operations.
• Oversee site IT Fulfillment activities, deployment, retrieval, and inventory management per SLAs.
• Coordinate with Operations, WFM, Procurement, Finance, and technical support teams to address equipment needs.
• Provide operational guidance to IT Fulfillment staff and ensure SOP compliance.

Skills

IT asset management

SLA management

Inventory control

End-user support

Vendor coordination

Job description

Sagility Philippines B.V Branch is seeking an IT Fulfillment Officer in Iloilo, Philippines, at Cybergate, Pavia. The role focuses on ensuring IT endpoints are available and well-managed to support daily operations, with emphasis on asset management, SLA adherence, and cross-team collaboration.

The position involves coordinating with Operations, WFM, Procurement, and Finance to address equipment needs and to guide IT Fulfillment staff, ensuring SOP adherence and effective service delivery in a