IT Fulfillment Officer

Sagility; Quezon City; Vor Ort; PHP 300.000 - 460.000; Vollzeit

Zusammenfassung

Sagility in the Philippines is seeking an IT Fulfillment Officer in Quezon City. You will ensure availability and readiness of IT endpoints, support daily operations, manage replacements, and plan for future IT asset needs to keep business running smoothly.

You will coordinate with Operations, Procurement, Finance, and technical support teams to address equipment requirements, monitor task completion, and enforce ITAM policies and SOPs.

Aufgaben

• Ensures the availability, readiness, and proper management of IT endpoints to support daily business operations, equipment replacements, and future requirements.
• Oversees site IT Fulfillment activities, ensuring timely equipment deployment, retrieval, inventory management, and compliance with SLAs.
• Coordinates with Operations, Workforce Management, Procurement, Finance, and technical support teams to address equipment requirements, operational concerns, and service delivery needs.
• Provides operational guidance to IT Fulfillment personnel, monitors task completion, and ensures adherence to IT Asset Management policies and SOPs.

Jobbeschreibung

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

IT Fulfillment Officer

Job Description:

DUTIES & RESPONSIBILITIES

• Ensures the availability, readiness, and proper management of company IT endpoints to support daily business operations, equipment replacements, and future requirements.

• Oversees site IT Fulfillment activities, ensuring timely equipment deployment, retrieval, inventory management, and compliance with established procedures and service-level agreements (SLAs).

• Coordinates with Operations, Workforce Management (WFM), Procurement, Finance, and technical support teams to address equipment requirements, operational concerns, and service delivery needs.

• Provides operational guidance to IT Fulfillment personnel, monitors task completion, and ensures adherence to IT Asset Management (ITAM) policies and standard operating procedures (SOPs).

Location:

Quezon City, Bridgetowne ZetaPhilippines