IT Associate

Shimadzu Philippines Corporation; Taguig; Hybrid; PHP 260,000 - 380,000; Full time

Job summary

Shimadzu Philippines Corporation is seeking an IT Support professional to provide first-level technical support to employees, troubleshoot hardware, software, networking issues, and assist with SAP, SQL queries, and Power BI reporting.

The ideal candidate holds a Bachelor's degree in IT/CS/Engineering, has 1–2 years of IT support experience, strong communication skills, and a willingness to learn and develop technical skills while maintaining organized ticket handling.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• At least 1-2 years of relevant experience in IT support is preferred.
• Working knowledge of SAP and other business/enterprise applications.
• Knowledge of SQL, including database querying, data retrieval, and basic database management.
• Proficient in Microsoft Power BI for data visualization, dashboard development, and reporting.
• Basic knowledge of programming concepts.
• Basic knowledge of computer hardware, software, operating systems, and networking.
• Familiarity with Windows operating systems, Microsoft 365, printers, and common business applications.
• Basic troubleshooting skills for hardware, software, network, and connectivity issues.
• Knowledge of IT asset inventory and equipment monitoring.
• Basic understanding of data privacy, cybersecurity, antivirus, and backup procedures.
• Willing to provide first-level technical support to employees.
• Good communication, customer service, and interpersonal skills.
• Strong willingness to learn and develop technical skills.
• Organized, detail-oriented, and able to manage multiple IT-related requests.

Skills

First-level IT support

Customer service

Communication skills

Willing to learn

Organized

Multi-tasking

Education

Bachelor's degree in IT/CS/Engineering

Tools

SAP

SQL

Power BI

Windows OS

Microsoft 365

Printers

Job description

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.

• At least 1-2 years of relevant experience in IT support is preferred.

• Working knowledge of SAP and other business/enterprise applications.

• Knowledge of SQL, including database querying, data retrieval, and basic database management.

• Proficient in Microsoft Power BI for data visualization, dashboard development, and reporting.

• Basic knowledge of programming concepts.

• Basic knowledge of computer hardware, software, operating systems, and networking.

• Familiarity with Windows operating systems, Microsoft 365, printers, and common business applications.

• Basic troubleshooting skills for hardware, software, network, and connectivity issues.

• Knowledge of IT asset inventory and equipment monitoring.

• Basic understanding of data privacy, cybersecurity, antivirus, and backup procedures.

• Willing to provide first-level technical support to employees.

• Good communication, customer service, and interpersonal skills.

• Strong willingness to learn and develop technical skills.

• Organized, detail-oriented, and able to manage multiple IT-related requests.