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Diamond Laboratories Inc. is seeking an on-site IT support professional in Metro Manila to manage IT infrastructure, provide user support, and maintain networks including CCTV systems. A Bachelor’s degree in IT/CS/CE plus 2 years’ experience is required.
Proficiency in Windows Server, Microsoft 365, SAP Business One, and network basics is expected. The role requires strong troubleshooting, good communication, and the ability to work cross-functionally with departments.
Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
At least 2 years of relevant work experience in IT support, server administration, network administration, or IT infrastructure.
Knowledge and hands-on experience in Windows Server, Microsoft 365, and Microsoft Office applications.
Basic knowledge and hands-on experience in network administration, including LAN/WAN, routers, switches, firewalls, printers, and other network devices.
Basic knowledge of SAP Business One, including system administration, user support, and basic troubleshooting.
Basic knowledge and hands-on experience in CCTV installation and maintenance, including camera setup, cabling, configuration, and troubleshooting.
Understanding of IT infrastructure, system architecture, and standard IT systems and technologies.
Strong troubleshooting, analytical, and problem-solving skills.
Good communication and interpersonal skills.
Ability to provide technical support to users and work effectively with different departments.
Willingness to work on-site and provide hands-on technical support as needed.