IT Assistant

Altis International Trading Inc.; Zambales; On-site; PHP 223,200 - 334,800; Full time

Job summary

A technology solutions company in Zambales is looking for an IT Support Specialist to provide technical support for hardware and software issues. The ideal candidate should have a Bachelor’s degree in Computer Science or a related field, along with 1-3 years of experience in IT support. Duties include assisting in installations, managing user accounts, and troubleshooting network issues. Strong problem-solving and communication skills are essential for this role.

Qualifications

• Proficiency in troubleshooting hardware and software issues.
• Experience in technical support and user account management.
• Ability to maintain IT asset inventory.

Responsibilities

• Provide technical support for hardware and software issues.
• Assist in the installation and configuration of computer systems.
• Support troubleshooting of network connectivity problems.

Skills

Proficiency in Windows and macOS environments

Knowledge of IT security principles

Strong problem-solving abilities

Excellent communication and interpersonal skills

Education

Bachelor’s degree in Computer Science or a related field

Job description

Description

• Provide technical support for hardware and software issues.
• Assist in the installation and configuration of computer systems and applications.
• Manage user accounts and permissions.
• Support the troubleshooting of network connectivity problems.
• Maintain accurate inventory of IT assets and resources.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science or a related field.
• Experience Level: 1–3 years of experience in IT support.
• Skills and Competencies: Proficiency in Windows and macOS environments.
• Skills and Competencies: Knowledge of IT security principles.
• Qualities and Traits: Strong problem-solving abilities and attention to detail.
• Qualities and Traits: Excellent communication and interpersonal skills.