Intermediate Sales Agent

MicroSourcing; Quezon City; On-site; PHP 350,000 - 520,000; Full time

Benefits offered by this job

Healthcare coverage

Dependents coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Collaborative work environment

Flexible work arrangements

Career growth opportunities

Inclusive culture

Job summary

MicroSourcing in Quezon City, Metro Manila, Philippines, is seeking an Intermediate Sales Agent for an on-site night-shift role at Global One, Eastwood. The position involves outbound calling, consultative selling, and meeting daily targets to drive product adoption and customer satisfaction.

The ideal candidate has at least 1 year of outbound sales experience, preferably within a BPO/KPO setting, and must be fluent in English with strong communication skills.

Qualifications

• Minimum 1 year outbound sales experience.
• Experience in a BPO or KPO environment.
• Willing to work night shift / graveyard schedule.
• Excellent verbal and written English communication skills.
• Confident phone sales and customer interaction abilities.

Responsibilities

• Outbound calling to a client list to discuss usage of products and services.
• Utilize a consultative selling approach to position solutions as value drivers.
• Resolve customer concerns and inquiries per guidelines and metrics.
• Maintain daily/weekly/monthly performance targets and reporting.
• Ensure leads are actioned per company guidelines and follow-ups are conducted.

Skills

Outbound sales

Inbound sales experience

English fluency

Phone sales

Pipeline management

Job description

Intermediate Sales Agent

Discover your 100% YOU with MicroSourcing! We are looking for an Intermediate Sales Agent to contribute to our dynamic team.

Work setup & shift

• Quezon City, Metro Manila, Philippines
• Full-Time
• On-Site
• Night Shift Schedule
• Location: Global One, Eastwood, Libis, QC

Benefits

• Competitive Rewards: above‑market compensation, healthcare coverage day one, dependents coverage, paid time off with cash conversion, group life insurance, performance bonuses*
• A Collaborative Spirit: positive work environment, company‑sponsored events and activities
• Work‑Life Harmony: balance with flexible work arrangements
• Career Growth: continuous learning and advancement opportunities
• Inclusive Teamwork: diverse and inclusive culture celebrating all backgrounds

Responsibilities

• Outbound calling to a list of clients to discuss usage of products and services to increase customer comfort and product use.
• Utilize a Consultative Selling Approach to position Moneris as a competitive advantage to prospective customers.
• Resolve customer concerns, inquiries, and queries according to defined guidelines, processes and metrics.
• Demonstrate ongoing efforts to exceed performance expectations by meeting daily, weekly and/or monthly targets.
• Ensure all leads are actioned following the company’s guidelines.
• Deliver daily and weekly reporting as required.
• Take full accountability for any appropriate follow‑up action on behalf of the customer.
• Stay current with industry trends and market conditions to position Moneris as a value‑added provider.

Qualifications

• Working experience in outbound sales; at least 1 year of inbound sales experience.
• Preferably with work experience in the BPO or KPO industry.
• Experience in a fast‑paced and customer‑driven environment.
• Self‑motivated, detail‑oriented and highly organized.
• Hardworking, trainable, pleasing and outgoing personality.
• Willing to work on graveyard or shifting schedule.
• Excellent communication skills and English fluency, both written and verbal.
• Confident ability to sell on the phone – outbound cold‑calling ability.
• Strong pipeline management skills.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU: MicroSourcing firmly believes that our strength lies in diversity and talent. We foster an inclusive culture that embraces all backgrounds, giving everyone the opportunity to thrive.

Terms & conditions apply.