Customer Service Representative (Sales)

MicroSourcing; Manila; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Job summary

MicroSourcing is seeking a Customer Service Representative (Sales) for onsite work at Global One, Eastwood, Libis, QC with a night shift schedule. The role focuses on achieving sales targets, delivering quality calls, and maintaining strong pipeline management.

Candidates should have a related degree, excellent English, and outbound sales experience. They offer competitive rewards, healthcare coverage from day one, PTO with cash conversion, life insurance, and opportunities for growth within a

Qualifications

• Excellent communication skills and English fluency both written and verbal.
• Confident ability to sell on the phone - outbound cold calling.
• Strong pipeline management skills.
• Experience in fast-paced customer-driven environment is essential.

Responsibilities

• Demonstrate ongoing efforts to achieve or exceed sales targets on daily/weekly/monthly basis.
• Deliver high quality, sustainable sales in the defined market.
• Take full accountability for follow up actions on behalf of the customer.
• Stay current with industry trends to position MicroSourcing as a value-added partner.

Skills

Excellent communication

English fluency

Phone sales outbound

Pipeline management

Education

Graduate of any degree or vocational course

Job description

Discover your 100% YOU with MicroSourcing!

Position

Customer Service Representative (Sales)

Work setup & shift: Onsite (Global One, Eastwood, Libis, QC) | Night Shift Schedule

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses*
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Job Responsibilities

• Demonstrate ongoing efforts to achieve or exceed performance expectations by meeting daily, weekly and/or monthly sales target.
• Deliver high quality, sustainable sales in the defined market.
• Take full accountability for any follow up action that is appropriate on behalf of the customer.
• Stay current with the industry trending and market conditions to position Moneris as a value added.

Qualifications

• Describe the qualifications the staff must have in terms of skills and capabilities
• Excellent communication skills and English fluency both written and verbal
• Confident Ability to sell on the phone- outbound cold calling ability
• Strong pipeline management skills

Non-negotiable Requirements

• Excellent communication skills and English fluency both written and verbal
• Confident Ability to sell on the phone- outbound cold calling ability
• Strong pipeline management skills

Prior Experience

• Graduate of any degree or vocational course; preferably graduates of any Marketing or Business course
• Working experience in sales – primarily outbound sales; inbound sales experience of at least 1 year
• Preferably with work experience earned in the BPO or KPO industry
• Experience in a fast-paced and customer-driven environment is essential.
• Self-motivated, detail-oriented and highly organized
• Hardworking and trainable
• Pleasing and outgoing personality.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply