Insurance Customer Service Representative | PHP 40,000 Joining Bonus*

Accenture PLC; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental)

Allowances and performance incentives

Company-sponsored training and upskIlL

Paid Sick and Vacation Leaves

Job summary

Accenture PLC is seeking a Customer Service Representative - Insurance in Cubao, Quezon City, to review documents, verify agent data, and analyze information for proper handling. The role requires at least 1 year of related experience and openness to various insurance and financial account types.

The candidate should be a college graduate, associate degree holder, or an undergraduate who completed at least the second year, with full-time availability and a willingness to work shifting schedules,

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• With at least 1 year of work experience in Insurance Accounts, Healthcare Accounts, Retirement Services Accounts, or Financial Accounts.
• Willing to work full-time onsite in Cubao, Quezon City.
• Flexible with shifting schedules and holiday work.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Education

Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.

About You:

The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work

*Terms and conditions apply