Customer Service - Insurance | PHP 30,000 Joining Bonus* | Virtual Hiring

Accenture PLC; Muntinlupa; On-site; PHP 240,000 - 400,000; Full time

Benefits offered by this job

HMO coverage

Bonuses and performance incentives

Company-sponsored training

Paid sick and vacation leaves

Job summary

Accenture PLC is hiring a Customer Service Representative – Insurance to review documents, verify agent data, and analyze information for correct handling. You will encode details, update records, and post correspondences while supporting workflow steps and timely transactions.

The role requires 1+ year in Insurance/Healthcare/Retirement/Financial Accounts, openness to full-time onsite work in Alabang, and willingness to work shifting schedules including holidays.

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• With at least 1 year of work experience in Insurance, Healthcare, Retirement Services, or Financial Accounts.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service

Data entry

Attention to detail

Communication skills

Education

College or university degree preferred

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.
  

About You:

The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Alabang, Muntinlupa City

• Flexible with shifting schedules and holiday work