Insurance Customer Service Representative | Open to Financial Account Exp

Accenture PLC; Muntinlupa; On-site; PHP 257,000 - 357,000; Full time

Benefits offered by this job

HMO coverage from day 1 of employment

Allowances, bonuses, and performanceIn

Company-sponsored training, upskilling

Paid Sick and Vacation Leaves

Job summary

Accenture is hiring a Customer Service Representative - Insurance to support on-site operations in Alabang, Muntinlupa City. You will review documents, verify agent/licensing information, analyze data, and update records to ensure accurate processing and compliance.

The role suits candidates with experience in Insurance, Healthcare, Retirement Services, or Financial accounts and a flexible, full-time schedule. Training and growth opportunities are provided.

Qualifications

• Open to college graduates with or without a degree.
• Experience in handling Insurance, Healthcare, Retirement Services or Financial accounts is a plus.
• Willing to work full-time on-site in Alabang, Muntinlupa City.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Insurance accounts

Healthcare accounts

Retirement services accounts

Financial accounts

Education

Open to college graduates

Associate degree holders

Undergraduate with 2nd year completed

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*


• Allowances, company bonuses, and performance incentives*


• Company-sponsored training, upskilling and certification*


• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.


• Verify accuracy of agent and license information.


• Analyze data to determine appropriate handling.


• Encode agent, license, and commission details accurately.


• Update agent records and create/post correspondences as needed.


• Identify next steps based on workflow and initiate transactions.

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college


• With at least 1 year of work experience in any or a combination of the following:
  
  
  
  • Insurance Accounts
  
  
  • Healthcare Accounts
  
  
  • Retirement Services Accounts
  
  
  • Financial Accounts
  
  
  
  

• Willing to work full-time onsite in Alabang, Muntinlupa City


• Flexible with shifting schedules and holiday work