Customer Service - Insurance | PHP30K Joining Bonus* | Online Process Available

Accenture PLC; Quezon City; On-site; PHP 268,000 - 335,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental;

Allowances, bonuses, incentives

Company-sponsored training, upskilling

Paid Sick and Vacation Leaves

Job summary

Accenture PLC in Manila is seeking a Customer Service Representative - Insurance to support document review, data entry, and account maintenance. The role requires 1 year of related experience and willingness to work full-time onsite in Cubao, Quezon City, with flexible shifting schedules.

Ideal candidates have open access to college degrees or are in the later years of their studies, and demonstrate strong attention to detail and communication skills to handle insurance, healthcare, retirement,

Qualifications

• 1 year work experience in Insurance, Healthcare, Retirement Services or Financial Accounts is preferred.
• Strong data accuracy and attention to detail.
• Willing to work full-time onsite in Cubao, Quezon City and flexible with shifting schedules.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service

Data entry

Communication

Education

Open to college graduates / 2nd year undergraduates

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.

About You:

The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work

*Terms and conditions apply