Health or Insurance Call Center Experience Required - Get 30K Joining Bonus!

Accenture in the Philippines; Manila; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

HMO coverage

Bonuses and performance incentives

Training & certification

Paid sick and vacation leaves

Job summary

Accenture in the Philippines is hiring a Customer Service Representative - Insurance to review documents for completeness and compliance, verify agency data, and encode details accurately. The role supports agent records, generates correspondences, and guides next steps based on workflow.

The team seeks candidates with 1+ year in Insurance Accounts or related areas, who can work full-time onsite in Cubao and adapt to shifting schedules, including holidays.

Qualifications

• Open to college graduates, associates or undergraduates who completed at least 2nd year in college.
• With at least 1 year of work experience in Insurance Accounts, Retirement Services Accounts, or related fields.
• Willing to work full-time onsite in Cubao, Quezon City.
• Flexible with shifting schedules and holiday work.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service

Data accuracy

Document handling

Education

College graduate

Associate degree

2nd year in college

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*
• Allowances, company bonuses, and performance incentives*
• Company-sponsored training, upskilling and certification*
• Paid Sick and Vacation Leaves*

Customer Service Representative - Insurance

Responsibilities:

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

About You:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college
• With at least 1 year of work experience in any or a combination of the following:
• Insurance Accounts
• Retirement Services Accounts
• Willing to work full-time onsite in Cubao, Quezon City
• Flexible with shifting schedules and holiday work

Want to fast-track your application?

Quezon City

Mandaluyong City