Insurance Agent - CSR

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Medical reimbursement

Government mandated benefits

Health insurance

Job summary

A consultancy firm in Quezon City is looking for a Back-Office Agent who will provide administrative and operational support by processing data and maintaining records. The ideal candidate must hold a high school diploma and possess strong attention to detail, good organizational and data entry skills, with basic knowledge of Microsoft Office tools. The role does not require direct customer interaction and provides a full-time position with various benefits.

Qualifications

• High school diploma or equivalent (college level preferred).
• Strong attention to detail and accuracy.
• Good computer and data entry skills.
• Basic knowledge of Microsoft Office or similar tools.
• Ability to manage tasks efficiently and meet deadlines.
• Good organizational and time management skills.

Responsibilities

• Process and review customer data, documents, and transactions accurately.
• Update and maintain records in company databases and internal systems.
• Perform data entry, verification, and quality checks to ensure accuracy.
• Assist internal teams with administrative and operational tasks.
• Review and resolve account discrepancies or system errors.
• Prepare and organize reports, files, and documentation.
• Follow company procedures, compliance requirements, and data security policies.
• Meet productivity and accuracy targets set by the organization.

Skills

Attention to detail

Data entry skills

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Caldwell Communications Consultancy Philippines

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Read More

A Back-Office Agent provides administrative and operational support to ensure smooth business processes. The role involves handling data processing, documentation, account updates, and internal support tasks without direct interaction with customers.

Key Responsibilities

• Process and review customer data, documents, and transactions accurately.
• Update and maintain records in company databases and internal systems.
• Perform data entry, verification, and quality checks to ensure accuracy.
• Assist internal teams with administrative and operational tasks.
• Review and resolve account discrepancies or system errors.
• Prepare and organize reports, files, and documentation.
• Follow company procedures, compliance requirements, and data security policies.
• Meet productivity and accuracy targets set by the organization.

Required Skills & Qualifications

• High school diploma or equivalent (college level preferred)
• Strong attention to detail and accuracy
• Good computer and data entry skills.
• Basic knowledge of Microsoft Office or similar tools.
• Ability to manage tasks efficiently and meet deadlines.
• Good organizational and time management skills.

HR Manager Caldwell Communications Consultancy Philippines

Working Location

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