Non Voice Call Center Agent

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 20,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Job Training

Paid Leave

Job summary

A local BPO company in Quezon City is looking for a full-time non-voice data-entry and writing support agent. This role involves coordinating with customers through chat and email, maintaining data accuracy, and processing customer documents. Ideal candidates must have at least a High/Senior High School diploma and no prior experience is necessary. The company offers benefits such as health insurance and training opportunities.

Qualifications

• No experience required.
• Must have at least a High/Senior High School diploma.

Responsibilities

• Perform non-voice data-entry and writing tasks.
• Maintain data entry requirements by following procedures.
• Coordinate online with customers via chat or email.
• Process customer and account documents for data deficiencies.

Job description

Caldwell Communications Consultancy Philippines

On-site - Quezon City • No Exp Required • High/Senior High School • Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Professional Development

Job Training

Family Medical Leave, Sick Leave, Vacation Leave

Responsibilities

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
• Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,