Voice and Non Voice Representative - CSR

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

Medical Reimbursement

Health Insurance

Job Training

Government Mandated Benefits

Job summary

A leading communications consultancy is hiring a Voice and Non Voice Representative for customer service roles in Quezon City. This entry-level position involves data entry and online customer coordination through chat and email, with no prior experience required. Benefits include medical reimbursement, health insurance, and professional development opportunities. Join a supportive team environment focused on customer satisfaction.

Qualifications

• No experience is required for this entry-level role.
• Ability to maintain data entry requirements effectively.
• Strong coordination skills for interacting with customers online.

Responsibilities

• Maintain data entry requirements by following data program techniques.
• Coordinate online with customers through chat and email.
• Process customer account documents by reviewing data and resolving discrepancies.

Education

High/Senior High School

Job description

Voice and Non Voice Representative - CSR

Caldwell Communications Consultancy Philippines

On-site - Quezon City No Exp Required High/Senior High School Full-time

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Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Professional Development

Job Training

Family Medical Leave, Sick Leave, Vacation Leave

Read More

This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.

• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
• Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Preview

HR Manager Caldwell Communications Consultancy Philippines

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