Non Voice Representative

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Medical Reimbursement

Health Insurance

Job Training

Government Mandated Benefits

Family Medical Leave

Sick Leave

Vacation Leave

Job summary

A communications consultancy based in Quezon City is seeking individuals for a full-time customer service role involving non-voice data entry and writing. The job will be performed through chat and email, with no prior experience required. Applicants must possess at least a High/Senior High School education. Benefits include medical reimbursement, health insurance, and professional development training.

Qualifications

• High/Senior High School education required.
• No previous experience necessary.
• No experience required.

Responsibilities

• Non-voice data-entry & writing customer service job via chat and email.
• Maintain data entry requirements and follow procedures.
• Coordinate online with customers for information collection or provision.
• Process customer documents and resolve discrepancies.

Skills

Data entry

Written communication

Chat & email support

BPO experience

Education

High School diploma

Job description

Overview

Caldwell Communications Consultancy Philippines

On-site - Quezon City • No Exp Required • High/Senior High School • Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health & Wellness

Health Insurance, HMO

Professional Development

Job Training

Family Medical Leave, Sick Leave, Vacation Leave

Responsibilities

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
• Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Working Location & Security

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,
• requires you to provide a guarantee or collects property,