Inside Sales Support (Home-based)

Outsourced Quality Assured Services Pty; Philippines; Remote; PHP 446,000 - 670,000; Full time

Job summary

Outsourced Quality Assured Services Pty in the Philippines seeks an Inside Sales Support Specialist to partner with client Outside Field Sales Representatives. This home-based role involves preparing designs, quotes, and managing documentation to ensure timely, professional service.

The ideal candidate is highly organized, proactive, and the go-to person for keeping projects moving forward. Strong CRM and MS Office skills are required, with experience in sales support across related industries.

Qualifications

• 5+ years of sales support experience (construction/landscape/playground industries a plus).
• Proficiency with Google Workspace or Microsoft Office Suite (Excel, Word, PowerPoint).
• CRM experience with HubSpot.
• Experience designing, quoting, and coordinating with internal teams.
• Excellent written and verbal communication.

Responsibilities

• Sales Support: Prepare and submit designs, proposals, quotes, bid packages and orders accurately and on time.
• Research & Support: Gather information on products, pricing, and project requirements to support outside sales efforts.
• Team Collaboration and Communication: Work closely with outside sales to prioritize opportunities, manage deadlines, and achieve goals.
• Pipeline & Small Quote Management: Track open deals, quotes, and follow-ups for timely customer communication.
• Customer Service: Act as a point of contact for inquiries, providing quick responses and positive experience.
• Documentation & Administration: Maintain records in CRM and project management systems.

Skills

Sales support

CRM knowledge

Communication skills

Team collaboration

Tools

HubSpot CRM

Google Workspace

Microsoft Office

Job description

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Inside Sales Support (Home-based)

Full Time Employee

Job Summary

We are currently seeking an Inside Sales Support Specialist to partner with our client's Outside Field Sales Representatives.

Job Description

About Us Outsourced.ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals.

Job Overview

We are currently seeking an Inside Sales Support Specialist to partner with our client's Outside Field Sales Representatives. This role is critical in supporting the sales process from behind the scenes by preparing designs, quotes, managing documentation, coordinating with internal teams, and ensuring customers receive timely and professional service. The ideal candidate is highly organized, proactive, and enjoys being the "go-to" person who helps keep projects moving forward.

Responsibilities

• Sales Support: Assist Outside Field Sales Representatives by preparing and submitting designs, proposals, quotes, bid packages and orders accurately and on time.
• Research & Support: Gather and provide information on products, pricing, and project requirements to support outside sales efforts. Be a product expert for all our lines.
• Team Collaboration and Communication: Work closely with outside sales to prioritize opportunities, manage deadlines, and ensure sales goals are achieved.
• Pipeline & Small Quote Management: Track and manage open deals, parts quotes, and follow-ups to ensure timely communication with customers.
• Customer Service: Act as a point of contact for customer inquiries, providing quick responses and ensuring a positive experience throughout the sales and post sales process.
• Documentation & Administration: Maintain accurate records in CRM and project management systems, ensuring all customer information, quotes, and communications are up to date.
• Design: Collaborate with outside field sales, vendors, and installation partners to create complete and correct winning playground, shade and fitness designs with a focus on meeting customer needs.
• Process Improvement: Identify opportunities to streamline sales support processes for greater efficiency

Qualifications

• 5+ years of experience in sales support (experience in construction, landscape, or playground industries a plus).
• Strong proficiency with Google or Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (HubSpot)
• Previous experience in preparing designs, quotations, managing documentation, and coordinating with internal teams
• Excellent communication skills, both written and verbal.

Essential Knowledge, Skills, and Abilities

• Strong organizational skills with the ability to manage multiple tasks and deadlines
• simultaneously.
• Detail-oriented with strong follow-through skills.
• Team player with a service-first mindset.
• Customer first mentality.
• Strong desire to win.

Work Schedule

Monday - Friday, 11:00 PM - 8:00 AM Manila Time

Work Setup

Home-based

• Must have at least 50mbps for both download and upload speed

Note

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.