Business Operations Coordinator & Executive Support

Outsourced Quality Assured Services Pty; Manila; Remote; PHP 781,000 - 1,116,000; Full time

Job summary

Outsourced is seeking a highly organized Business Operations Coordinator & Executive Support to drive operational efficiency while supporting internal systems, projects, and executive priorities. This fully remote role collaborates with senior leadership and cross-functional teams.

You will own day-to-day operations, manage documentation, onboarding, and workflows, and help implement process improvements.

Qualifications

• Highly organized, detail-oriented and dependable.
• Proactive and able to work independently.
• Capable of managing multiple priorities.
• Strong written and verbal communication.
• Willing to learn new systems and technologies.
• Committed to high-quality work and growth.

Responsibilities

• Coordinate daily business operations and administrative activities.
• Maintain and improve internal processes and documentation.
• Support client onboarding and engagement documentation.
• Provide direct executive support including scheduling and calendar management.
• Work with multiple business systems and CRM platforms to improve efficiency.

Skills

Organized

Proactive

Independent

Communication

Detail-oriented

Multitasking

Tools

CRM systems

Workflow tools

Document management

Job description

Business Operations Coordinator & Executive Support

Full Time Employee

Job Summary

drive operational efficiency while supporting internal systems, projects, and executive-level priorities.

Job Description

About Us:

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

About the Role

We are looking for a highly organized and proactive Business Operations Coordinator & Executive Support professional to join a growing professional services business and play a key role in supporting day-to-day operations, executive priorities, and continuous business improvement initiatives.

This position is ideal for someone who enjoys creating structure, improving workflows, solving operational challenges, and taking ownership of meaningful responsibilities that directly contribute to business growth.

This is more than a traditional administrative support role. The successful candidate will work closely with senior leadership, helping drive operational efficiency while supporting internal systems, projects, and executive-level priorities.

As you grow in the role, there will be opportunities to take on greater responsibility and expand your career path within the organization.

Key Responsibilities:Business Operations

• Coordinate daily business operations and administrative activities
• Maintain and improve internal processes, templates, and documentation
• Support business projects and continuous improvement initiatives
• Manage workflows, priorities, and deadlines to ensure smooth day-to-day operations
• Identify opportunities to improve efficiency and streamline internal processes

Practice & Client Support

• Coordinate client onboarding and engagement documentation
• Maintain accurate client records and business documentation
• Support compliance-related administrative requirements and internal processes
• Assist with workflow management and deadline tracking
• Help deliver a professional and seamless client experience

Executive Support

• Provide direct support to senior leadership with scheduling and calendar management
• Prepare presentations, reports, and business correspondence
• Coordinate meeting preparation and follow-up action items
• Support leadership with administrative and operational priorities as required

Systems & Technology

• Work across multiple modern business systems and digital platforms
• Utilize tools related to document management, workflow management, CRM systems, and digital collaboration platforms
• Learn and adapt quickly to new technologies and business systems
• Help identify opportunities to improve system efficiency and optimize workflows

Qualifications & Experience:

• We are looking for someone who is:
• Highly organized, detail-oriented, and dependable
• Naturally proactive and able to work independently
• Comfortable managing multiple priorities simultaneously
• Strong in written and verbal communication
• Able to take ownership and solve problems independently
• Adaptable and comfortable learning new systems and technologies
• Committed to producing consistently high-quality work

Previous experience in any of the following areas is highly valued:

• Business Operations
• Executive Assistance
• Administrative Support
• Client Support or Customer Operations
• Practice Administration
• Professional Services Support

Experience with business management software, CRM systems, workflow tools, or document management platforms is advantageous but not required.

What We’re Looking For:

The ideal candidate:

• Takes initiative and works with minimal supervision
• Pays close attention to detail and follows tasks through to completion
• Enjoys improving systems and making processes more efficient
• Thrives in a fast-paced and evolving work environment
• Takes pride in delivering high-quality work consistently
• Wants to grow professionally and take on increasing responsibility over time

Why Join Us?

• Fully remote work setup
• Opportunity to work closely with senior leadership
• Exposure to business operations, executive support, and strategic projects
• Collaborative and supportive team environment
• Career growth opportunities as responsibilities expand
• The opportunity to contribute ideas that directly shape business operations

This is an excellent opportunity for someone looking for a long‑term role where they can make a genuine impact while continuously developing their skills and career.

Work Schedule:

7:00 AM - 4:00 PM PHT

Work Setup:

Home-based

Note:

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.