Inside Sales Representative

Outsourced Quality Assured Services Pty; Manila; On-site; PHP 391,000 - 725,000; Full time

Job summary

Outsourced Quality Assured Services Pty in Manila is seeking an Inside Sales Representative to identify, prospect, and qualify B2B clients in the commercial cleaning space. This role focuses on high-volume outbound cold calling to bypass gatekeepers, connect with decision-makers, and secure qualified appointments and site walkthroughs for the Outside Sales team.

You will record activities in HubSpot, monitor metrics, coordinate with the President and sales staff, and maintain data integrity to

Qualifications

• Minimum 3 years in telemarketing, cold calling, appointment setting, inside sales, or business development.
• Experience booking appointments for North American or regional clients is preferred.
• Fluent English with clear communication and reliable home-office setup.

Responsibilities

• Identify, prospect, and qualify prospective B2B clients in the commercial cleaning space.
• Perform high-volume outbound calls to generate qualified appointments for the Outside Sales team.
• Maintain CRM records, track performance metrics, and support scheduling for senior executives.

Skills

Telemarketing

Cold calling

B2B sales

Lead qualification

Tools

HubSpot

Job description

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Inside Sales Representative

Full Time Employee

Job Summary

Responsible for identifying, prospecting, and qualifying prospective B2B clients in the commercial cleaning space.

Job Description

About Us:

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Role Overview

The Inside Sales Representative (ISR) / Appointment Setter is responsible for identifying, prospecting, and qualifying prospective B2B clients in the commercial cleaning space. This role focuses on high-volume outbound cold calling to bypass gatekeepers, connect with key decision-makers, and secure qualified appointments and site walkthroughs for the Outside Sales team.

Key Responsibilities: Lead Generation & Prospecting

• Pipeline Prospecting: Research and identify potential business clients using tools such as Google, LinkedIn, business directories, and data scraping methods.
• Lead Qualification: Evaluate prospects to ensure they fit company targets before routing to the sales team.
• Pipeline Management: Continually build, track, and maintain a healthy pipeline of qualified business opportunities.

Outbound Calling & Appointment Setting

• Cold Calling: Perform high-volume outbound calling to uncontacted businesses.
• Decision-Maker Engagement: Professionally navigate gatekeepers and establish rapport with target decision-makers.
• Appointment Scheduling: Book qualified appointments and site walkthroughs for the Outside Sales Representative.

CRM & Administrative Support

• CRM Tracking: Record, update, and manage all prospect activities, call notes, and follow-ups in HubSpot CRM.
• Performance Reporting: Monitor daily and weekly performance metrics, including contacts reached, appointments booked, and conversion rates.
• Executive & Sales Support: Coordinate calendars and meetings for the President and Outside Sales team. Assisting with customer follow-ups and conducting remote customer inspections when required.

Performance Expectations & KPIs

• Outbound Call Target: 75-100 outbound calls per day.
• Appointment Target: 6-8 qualified appointments booked per week.
• Data Integrity: Maintain up-to-date and accurate CRM records and follow-up sequences at all times.
• Goal Achievement: Consistently meet or exceed weekly and monthly KPIs.

Qualifications & Requirements: Minimum Requirements

• Experience: Minimum 3 years in telemarketing, cold calling, appointment setting, inside sales, or business development.
• Cold Calling Background: At least 2 years of dedicated cold-calling experience.
• B2B Experience: Demonstrated experience booking appointments for B2B sales teams dealing with North American clients (US or Canada).
• Communication Skills: Fluent English with a neutral accent and excellent verbal communication capabilities.
• Technical Setup: Reliable high-speed internet connection and a dedicated, quiet home office setup.
• Availability: Must be able to work standard business hours in the Pacific Time Zone.

Note:

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.