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Whitecrow Research Sdn Bhd is seeking an Inside Sales Engineer to support business development and sales activities across the Philippines market. You will identify new opportunities, engage customers, and coordinate quotations for standard products, tubing, hoses, and spare parts.
You will build relationships, generate leads, and manage follow-ups. The role requires collaboration with the external sales team and cross-functional groups in a multicultural, hybrid environment.
We are seeking an enthusiastic and customer-focused Inside Sales Engineer to support business development and sales activities across the Philippines market. This role is ideal for candidates who enjoy combining technical knowledge with customer engagement, lead generation, and sales coordination. You will work closely with the external sales team and customers to identify new business opportunities, prepare quotations, manage customer enquiries, and support repeat business in a dynamic, multicultural environment.
Identify and develop new sales opportunities across the Philippines market.
Build and maintain strong relationships with existing and prospective customers.
Generate leads and qualify prospects to support the external sales engineering team.
Prepare quotations and respond to customer enquiries for standard products, tubing, hoses, and spare parts.
Follow up on quotations and proactively engage customers to convert opportunities into orders.
Process repeat orders and ensure timely customer follow-up.
Collaborate with internal teams to align sales activities with customer needs and regional market trends.
Maintain accurate customer information, sales records, and activity updates in CRM systems.
Diploma or degree in Engineering, Business, or a related discipline is an advantage.
Experience in inside sales, technical sales, sales coordination, or customer service is preferred.
Candidates with an engineering background and a strong interest in sales are encouraged to apply.
Good communication, interpersonal, and customer relationship management skills.
Ability to understand customer requirements and provide appropriate product or quotation support.
Strong follow-up, organisational, and problem-solving skills.
Comfortable working with CRM systems and Microsoft Office applications.
Able to collaborate effectively with cross-functional teams in a multicultural environment.
Hybrid working arrangement.
Opportunity to develop technical sales and business development expertise.
Exposure to regional markets and international business operations.
Collaborative and multicultural working environment.