Inside Sales & Customer Service Lead for AI Workshops

Performacentric; Cebu City; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Monthly bonuses

Professional development and training

Job summary

Performacentric is seeking a Customer Service Representative in Cebu City, Philippines to connect with businesses and introduce AI Readiness workshops. You’ll be the friendly first contact and aim to qualify expansion opportunities, collaborating with sales and marketing to grow the client base.

The role emphasizes strong communication, CRM use, and ability to work in a fast-paced, growth-focused environment with opportunities for development and monthly bonuses.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Experience in customer service or telesales preferred.
• Familiarity with CRM systems and lead management.
• Knowledge of performance-based marketing is a plus.

Responsibilities

• Make calls to potential clients and introduce company services.
• Schedule follow-up appointments for the sales team.
• Build and maintain relationships with potential clients.
• Identify new business opportunities and target clients.
• Log all activities in the CRM and track performance.
• Represent the company professionally at all times.

Skills

Clear communication

Interpersonal skills

Negotiation skills

Team collaboration

Self-motivation

CRM familiarity

Lead management

Marketing knowledge

Tools

CRM software

Job description

Performacentric is seeking a Customer Service Representative in Cebu City, Philippines to connect with businesses and introduce AI Readiness workshops. You’ll be the friendly first contact and aim to qualify expansion opportunities, collaborating with sales and marketing to grow the client base.

The role emphasizes strong communication, CRM use, and ability to work in a fast-paced, growth-focused environment with opportunities for development and monthly bonuses.