Information Technology Manager

Shangri-La Group; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Shangri-La The Fort, Manila invites an IT leader to drive operations and architecture across hotel systems. You will guide the team to deliver projects on schedule, ensure robust security and scalable performance, and oversee the hardware and software that keep the property running smoothly.

The role requires a degree in IT, strong English communication, and the ability to collaborate with international hotel operations. Experience with a premium hotel group is preferred.

Qualifications

• Degree in Information Technology or related discipline required.
• Experience with an International 5‑star hotel group preferred.
• Fluent English written and spoken; local language helpful.

Responsibilities

• Lead the IT team to support business operations and ensure projects are delivered on time.
• Provide leadership on system architecture, data architecture, security, scalability and performance.
• Oversee development, maintenance, operation and support of hotel hardware and software systems.
• Implement policies and procedures for architecture, security, IT standards, systems and network management.
• Continuously identify opportunities to support business initiatives with new technology.
• Make recommendations for system improvements and upgrades.

Skills

Team leadership

Communication skills

Interpersonal skills

People interaction

Curiosity

Passion for IT

English proficiency

Education

Degree in Information Technology

Job description

Job Description:

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98 exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotel complements the company's five existing properties in the Philippines.

The mixed-use business, residential and retail tower is located along 5th Avenue and 30th Street, within the new, fast-developing Taguig business district. It is a 30-minute drive from the Ninoy Aquino International Airport, and is also close to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capital's financial, cultural and entertainment hub with first-class shopping malls.

DUTIES

• Lead the IT team to support business operations, ensuring projects are delivered on time
• Provide leadership and guidance in relation to the development and implementation of system architecture, data architecture, business processes, security, scalability and performance
• Oversee the development, maintenance, operation and support of the hotel's hardware and software application systems
• Implement policies and procedures for architecture, security, IT standards, systems and network management
• Continuously look for opportunities to support business initiatives with new technology whenever appropriate
• Make recommendations for system improvements and upgrades

Requirements

• Preferably has relevant experience with an International 5-star hotel group
• Preferably has a degree in Information Technology or other related discipline
• Preferably communicates and writes with fluency in English (as well as the local language)
• Follows market trends closely and considers ways to adopt pioneering technology into the business
• Able to lead and motivate the team
• Enjoys interacting with people
• Has strong communication and interpersonal skills
• Displays curiosity and takes time to learn and understand new technology trends
• Has a passion for Information Technology

Requirements: