Restaurant Manager

Shangri-La Group; Manila; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Shangri-La The Fort, Manila, located in Fort Bonifacio, seeks an experienced Restaurant/Outlet Manager to lead the F&B operation of its assigned outlet. You will oversee daily service, staffing and guest experience, delegating duties to the assistant manager to ensure smooth operations in line with hotel standards.

The ideal candidate holds a hospitality degree with 5 years in an international hotel and 2 years in a similar role, excellent English and local language skills, and a passion for

Qualifications

• Bachelor's degree in Hospitality
• 5 years in an international hotel and 2 years in the same capacity
• Fluent in English and local language
• Willingness to work shifts
• Passion for Food & Beverage
• Strong communication and leadership abilities
• Ability to plan, organize and problem solve
• Demonstrated guest interaction skills

Responsibilities

• Oversee day-to-day F&B outlet operations
• Manage staffing, customer service and product quality
• Delegate duties to the assistant manager
• Ensure adherence to hotel standards and policies
• Drive revenues and optimize guest satisfaction

Skills

Hospitality degree

Hotel operations

English fluency

P&L reporting

Leadership

Shift management

Interpersonal skills

Problem solving

Team engagement

Revenue driving

Education

Bachelor's degree in Hospitality

Job description

Job Description:

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila, located within Fort Bonifacio, the former military base and city centre. With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 96 exclusive Horizon Homes, the building is destined to become a Manila landmark. The new hotel will complement the company’s five existing properties in the Philippines.

The mixed-use business, residential and retail tower will be located along Fifth Avenue and 30th, within the new, fast-developing Taguig business district. A 30-minute drive from the international airport, the hotel will also be close to the Manila Golf Club and Manila Polo Club, and 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first-class shopping malls.

Job Summary

The Restaurant/Outlet Manager is responsible for the operation, management and overall performance of the F&B Operation in their assigned Outlet. As such they will be directly involved in the day to day running of the assigned area in connection with staffing, customer services and product quality. Delegation of duties and responsibilities to the assistant manager is necessary to ensure the proper functioning of all phases of F&B service in the areas under their control. They are to implement all standardized procedures, rules & regulations systematically to be in line with hotel standards and policies. It should be noted that an Outlet Manager can be designated in charge of any area at anytime and therefore must have a full and comprehensive working knowledge of all areas within the F&B Division.

Requirements

• Preferably a college graduate with a degree in Hospitality or in the same capacity
• Preferably with 5 years experience in an international hotel and 2 years in the same capacity
• Preferably well versed in hotel Restaurant operations
• Preferably must be up to date with new trends available in the market
• Preferably knowledgeable in P&L Report
• Preferably communicates and writes with fluency in English and local language
• Preferably willing to work shifts
• Has a passion for Food & Beverage
• Enjoys interacting with people
• Enjoys planning, organizing and problem solving
• Enjoys being challenged
• Able to engage with restaurant guests
• A self-starter and can drive the team to optimize business revenues
• Solution-driven and able to work in a fast paced environment

Requirements: