Information Technology Business Development Manager

Quality Leads BPO; Pajo; Remote; PHP 800,000 - 1,400,000; Full time

Job summary

Quality Leads BPO is expanding its team with an IT Business Development Manager to drive new business across Australia. You will build a pipeline for recurring Managed IT Services, engage Australian decision-makers and collaborate with our service teams to close opportunities.

The role emphasizes outbound prospecting, solution selling and long-term customer relationships, with Australian hours and a remote, international setup.

Qualifications

• Minimum 2–3 years of B2B technology sales experience.
• Experience generating new business through outbound prospecting.
• Experience selling recurring monthly services or subscription-based solutions.
• Strong telephone, video meeting and written communication skills.
• Ability to speak with business owners, managers and decision-makers.
• Strong sales pipeline management and follow-up skills.
• Experience using CRM systems.

Responsibilities

• Generate new business opportunities through outbound calling, email prospecting, LinkedIn, referrals, networking and lead generation.
• Build and maintain a strong pipeline of qualified Managed IT and technology opportunities.
• Develop new customers for recurring Managed IT Services and monthly support agreements.
• Contact Australian businesses and decision-makers to introduce IT & Telco services.
• Conduct discovery calls and online customer meetings.
• Identify opportunities relating to IT support, cybersecurity, Microsoft 365, cloud, internet, telecommunications and other technology services.
• Qualify opportunities before involving technical staff for more detailed solution design.
• Prepare and present proposals, quotations and service agreements with support from the Australian team.

Skills

B2B technology sales

Outbound prospecting

CRM systems

English communication

Independent working

Tools

CRM systems

Job description

We are looking for an experienced IT Business Development Manager to help grow our Managed IT, cloud, telecommunications, cybersecurity and business technology services across Australia.

This is a sales-focused position primarily responsible for generating new business, developing customer relationships and selling recurring Managed IT Services and monthly service agreements .

You will work closely with our Australian technical & Service Delivery teams to identify opportunities, qualify customer requirements, prepare solutions and progress opportunities through to close.

Key Responsibilities

• Generate new business opportunities through outbound calling, email prospecting, LinkedIn, referrals, networking and lead generation.
• Build and maintain a strong pipeline of qualified Managed IT and technology opportunities.
• Develop new customers for recurring Managed IT Services and monthly support agreements.
• Contact Australian businesses and decision-makers to introduce IT & Telco services.
• Conduct discovery calls and online customer meetings.
• Understand customers' existing IT environment, business challenges and technology requirements.
• Identify opportunities relating to IT support, cybersecurity, Microsoft 365, cloud, internet, telecommunications and other technology services.
• Qualify opportunities before involving technical staff for more detailed solution design.
• Prepare and present proposals, quotations and service agreements with support from the Australian team.
• Follow up proposals and manage opportunities through negotiation and closing.
• Maintain regular communication with prospects and existing customers.
• Identify opportunities to cross-sell and consolidate multiple technology services with IT & Telco.
• Develop and grow existing customer accounts.
• Coordinate with technical, provisioning and support teams to ensure customers are correctly scoped and onboarded.
• Maintain accurate customer, sales activity, pipeline and opportunity information within the CRM.
• Achieve agreed sales, recurring revenue, activity and conversion targets.
• Develop long-term customer relationships that generate retention, referrals and additional opportunities.

Solutions You Will Sell

• Managed IT Services
• IT Support Agreements
• Cybersecurity
• Networking & Wi-Fi
• Business Internet & NBN
• SIP Services
• Business Mobile Services
• Hardware & Equipment
• Microsoft Cloud Solutions
• AI & Business Automation Solutions

Skills & Experience

Required

• Minimum 2–3 years of B2B technology sales experience , preferably within an MSP, IT services, telecommunications or technology company.
• Proven experience generating new business through outbound prospecting.
• Experience selling recurring monthly services or subscription-based solutions.
• Strong telephone, video meeting and written communication skills.
• Ability to confidently speak with business owners, managers and decision-makers.
• Strong sales pipeline management and follow-up skills.
• Ability to understand customer requirements and identify commercial opportunities.
• Experience using CRM systems.
• Ability to work independently.
• Strong English communication skills, both written and verbal.

Highly Regarded

Experience selling any of the following will be highly regarded:

• Managed IT Services
• Microsoft 365
• Cybersecurity
• Cloud Solutions
• Business Internet
• Networking
• SaaS or subscription services

Experience selling technology services to Australian businesses will also be highly regarded.

Key Attributes

• Motivated and results-driven
• Confident with outbound business development
• Comfortable speaking with new prospects
• Customer-focused
• Professional and reliable
• Commercially minded
• Highly organised
• Persistent with sales follow-up
• Able to manage multiple opportunities
• Interested in IT, AI and emerging technology
• Comfortable working independently while collaborating with an Australian team

Working Requirements

You will need:

• Reliable high-speed internet
• Reliable computer and headset
• Professional and quiet working environment
• Ability to attend online meetings
• Ability to work with significant overlap during Australian business hours (Melbourne time)
• Reliable communication through Microsoft Teams, email, phone and CRM systems

You will be supported by our Australian technical and management team for technical scoping, onsite requirements and solution implementation.

About US

Our goal is to become a trusted technology partner for our customers by bringing together Managed IT, cybersecurity, cloud, internet, telecommunications and emerging technology solutions under one provider.

We are looking for someone who can help us continue growing our recurring Managed IT customer base and develop long-term business relationships.