Inbound Warehouse Supervisor

Hammerjack Pty Ltd; Philippines; On-site; PHP 420,000 - 550,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking an Inbound Warehouse Supervisor to oversee inbound receiving, inspection, put-away, and inventory control. You will coordinate daily activities, monitor workload, and ensure accuracy in the Warehouse Management System while maintaining safety standards.

The role requires a bachelor's degree in logistics or related field, 3+ years in warehouse operations with at least 1 year in supervision, and hands-on experience with WMS, scanners, and RF

Qualifications

• Bachelor's degree in Logistics, Supply Chain or related field.
• Minimum 3 years warehouse operations experience with at least 1 year in supervision.
• Strong knowledge of inbound receiving, inventory management and WMS.
• Experience with barcode scanners, RF devices and warehouse equipment.
• Ability to supervise, train, and motivate staff; strong leadership.

Responsibilities

• Oversee daily inbound receiving, unloading, inspection, and put-away activities to ensure timely processing.
• Monitor inbound workflow and allocate manpower to meet requirements and SLAs.
• Ensure all incoming goods are received, verified, and recorded in the WMS.
• Investigate discrepancies involving quantities, damages, and documentation.
• Supervise warehouse assistants and team leaders in inbound operations.
• Conduct training, coaching, performance evaluations, and disciplinary actions.

Skills

Inbound receiving

WMS proficiency

Team supervision

Safety compliance

Inventory management

KPIs tracking

Education

Bachelor's degree in Logistics or related

Tools

WMS software

MS Office

Barcode scanners

Job description

The Inbound Warehouse Supervisor is responsible for overseeing and coordinating all inbound warehouse activities, including receiving, unloading, inspection, put-away, and inventory control processes. This position ensures that incoming goods are processed accurately, safely, and efficiently while maintaining inventory integrity and compliance with company policies and operational standards.

Essential Duties and Responsibilities

• Oversee daily receiving, unloading, inspection, and put-away activities to ensure timely and accurate processing of inbound shipments.
• Monitor inbound workflow and allocate manpower to meet operational requirements and service level agreements (SLAs).
• Ensure all incoming goods are received, verified, and recorded accurately in the Warehouse Management System (WMS).
• Investigate and resolve discrepancies involving quantities, damages, shortages, and documentation.
• Supervise warehouse assistants and team leaders engaged in inbound operations.
• Conduct training, coaching, performance evaluations, and disciplinary actions when necessary.
• Promote employee engagement and continuous improvement within the team.
• Enforce company safety policies, procedures, and regulatory requirements.
• Conduct regular safety inspections and toolbox meetings to maintain a safe working environment.
• Investigate and report accidents, incidents, and near-miss events.
• Track and analyze key performance indicators (KPIs) such as receiving accuracy, put away productivity, dock-to-stock time, and inventory accuracy.
• Implement corrective actions and process improvements to achieve operational targets.
• Collaborate with Buying, Planning, Transportation, Inventory Control, Quality Assurance, and other departments to ensure smooth inbound operations.
• Communicate effectively with suppliers, carriers, and service providers regarding delivery schedules and shipment concerns.
• Ensure receiving docks, staging areas, and storage locations are organized, clean, and compliant with 5S standards.
• Monitor proper storage and handling of products to prevent damage and loss.
• Assist in cycle counts, stock audits, and inventory reconciliation processes.
• Ensure inventory transactions are completed accurately and in a timely manner.
• Generate and submit daily, weekly, and monthly reports on inbound performance, manpower utilization, inventory discrepancies, and operational issues.
• Provide recommendations to improve efficiency and warehouse performance.
• Identify opportunities to enhance productivity, reduce costs, improve inventory accuracy, and optimize warehouse processes.
• Participate in projects related to process standardization, automation, and operational excellence.
• Carry out other duties and responsibilities as assigned by management that are related to warehouse and logistics operations.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or a related field
• Minimum 3 years of warehouse operations experience and 1 year in a supervisory role.
• Strong knowledge of inbound receiving, inventory management, and warehouse systems.
• Familiarity with warehouse KPIs and productivity metrics.
• Knowledge of Warehouse Management Systems (WMS).
• Proficient in Microsoft Office and WMS applications.
• Understanding of inventory management and cycle counting processes.
• Experience with barcode scanners, RF devices, and warehouse equipment.
• Ability to supervise, train, coach, and motivate warehouse staff.
• Strong decision-making and problem-solving skills.
• Experience scheduling manpower and managing workflow.
• Ability to enforce safety and operational standards.
• Knowledge of inbound receiving processes, quality inspections, and inventory accuracy.
• Understanding of FIFO, FEFO, and other inventory management principles.
• Familiarity with safety regulations, occupational health, and warehouse best practices.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced warehouse environment.
• Willingness to work shifts, weekends, or holidays as needed.